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Work experience

Jun 2014Present

Business Analysis Manager

Bupa Arabia

Part of the change management team,Key Accountabilities :
• Online Services
• Mobile App
• E-commerce
• Data warehouse changes and Business intelligence reports and dashboards

Jul 2013May 2014

Process Manager

Bupa Arabia

Key Accountabilities :
• Claims Process enhancement and Automation
• Claims KPI management
• System Enhancement and imporvment

Apr 2013Jun 2013

Commercial Operations Analyst

Bupa Arabia

Key Accountabilities :
• Commercial Operation performance information management
• Operation reporting management
• System Enhancement

May 2011Apr 2013

Data Analyst

Bupa Arabia

Key Accountabilities :
• Claims process performance information management
• Claims Database management
• System Enhancement

Education

20112013

M.B.A

University of Business & Technology UBT

General M.B.A

20072010

B.B.A

University of Business & Technology UBT

Major MIS

Certifications

Jun 2015Jun 2015

Analytical Thinking & Problem Solving

Leap To Success
May 2015May 2015

Presentation Skills

Lead To Success
Mar 2014Mar 2014

Communication and Influencing Workshop

Seeking Growth
Jan 2012Jan 2012

IBM Cognos BI Report Studio, Report Author Fundamentals

Bupa Arabia Academy
Oct 2011Oct 2011

Anti Money Laundry

Bupa Arabia Academy