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Work experience

Education

19972000

M.A.

Concordia University

Master's Program is focused on the following:

  • Instructional Design
  • Performance Improvement Consulting
  • Information Architecture
  • Statistics & Evaluation
  • Multimedia instructional design/information architecture
  • Adult Learning Theories

Skills

Technology
Outlook Word Excel Powerpoint Adobe Connect Adobe Presenter Adobe Captivate SnagIt Survey Monkey
Writing & Editing
Exceptional writing/editing abilities have contributed to my success in the development of  a wide variety of communication resources (manuals, newsletters, content for Intranet) and training programs.
eLearning Design
Expertise in designing innovative and creative online learning solutions that incorporate case studies, interactive exercises, practice and evaluation. Elearning developed always considers audience needs' and aptitude for technology. Experience managing learning management systems and uploading/editing elearning programs.   Involved in leading e-learning development, deployment and promotion for over 1000 stores across Canada.
Facilitation
Expertise and experience facilitating groups of 5 to 100 people. Able to manage audience, maintain attention and ensure all training  objectives are met by creating a fun and interactive atmosphere for learning.
Project Management
Instructional Design
Academic and professional expertise in designing and implementing learning initiatives that are instructionally sound, meet the needs of the audience and are aligned with an organization's strategic goals.

Certifications

Achieve Global Trainer Certification

Achieve Global

Coaching

Omega

Information Mapping

Communicare

School Work/Writing Samples

Professional Interests

eLearning

Social Media & knowledge management

Performance Improvement

Instructional Design

Corporate Education

Organizational Development

Change Management

Marketing Communications

Health & Wellness

Languages

English

French (Conversational/written)

  • ability to assist broader client base

Community/Charity Involvement

UJA (United Jewish Appeal)

  • Involved in event planning, training fundraisers (canvassers) and leading volunteer event projects

Heart & Stroke Foundation of Ontario

  • Participated past 2 years in annual 50 km Ride for Heart exceeding fund raising goals each year

Objective

Innovative knowledge professional with proven curriculum design and instruction, project/process management and communication skills seeks knowledge management, training professional or instructional design position with a forward-looking organization in order to utilize my education (M.A. Educational Technologyt) and experience to improve employee performance and productivity.

Industry Experience

Highly adaptable to various industries:

Not for profitGovernment/Health SectorFinancial ServicesRetail (Corporate)

Professional Services

  • Worked at Watson Wyatt for M.A. Internship

Transportation & Aerospace

  • Project work at Air Canada
  • Bombardier Aerospace

Professional Summary

As an instructional designer/training specialist with a Masters degree in Educational Technology and more than nine years experience.I havedemonstrated success in instructional design, adult learning, performance improvement, facilitation, organizational behavior, and project management. My professional experience and educational background have provided me with excellent skills and expertise in the design, development and delivery of high quality training programs. These include technical and non-technical classroom, e-learning, and distance learning products and materials.

My writing , including technical writing/editing , and oral communication skills (facilitation and presentation skills) and attention to detail have been highly regarded in all my professional roles.

In addition, I have a certification and experience coaching managers to strengthen their teams’ effectiveness to meet strategic business goals and support employees to reach their potential.