Faek Abodan

Faek Abodan

Summary

Nationality: SYRIAN-LIVE IN TURKEY

Place & Date of Birth: 10/09/1984

Gender: Male

Marital status: Single

Mobile No: 00905316349044

Work History

Work History
Jun 2011 - Mar 2012

Area Manager

BLUE SALON ABUISSA HOLDING

DOHA-QATAR(AREA MANAGER) I m responsible for 30 store between DUBAI QATAR K.S.A The stores I m handling, GUCCI, Y. S.L, ALEXCANDER MAQUEEN, GIORGIO ARMANI, D&G, MCM fashion leather goods, mosafer travel and accessories leather good, Gold ghormeh chocolate, Erbario Toscano skin care, presto dry-cleaning and laundry and many more fashion brands Training I got in the company Improving your management skills, supply chain, Oracle Retail Point of Sale Software I m responsible to delivering growth, maximizing sales and profitability, providing my team with a stimulating and supportive environment, maintaining and increasing standards of customer service and other areas across my shops driving team performance and controlling training and development of my staff Having a large measure of autonomy, working alongside other senior managers and store and department managers.

Jun 2010 - May 2011

Shop Manager

BOSS FASHION WEAR

Shop manager at(BOSS) in shahba mall Responsible for receiving the shipment and sorted by label, refrains and reprised all item Display all collection and merchandise all item by label Doing daily the best and poor seller item and shear it with the head office in Germany Handling the special order for customer Taking customer feedback and share it with the head office Monthly doing training to the team about the collection

Mar 2010 - May 2011

Shop Manager

BERSHKA (indetex) company

Shop manager at(BERSHKA) in shahba mall(indetex) Responsible for receiving all shipment and sorted in the stockroom by refrains and reprised all item Display all new shipment as the head office from Spain stander world wild Weekly ordering the collection throw P. D.A online Weekly shear the head office the more best and poor seller Taking the customer feedback and share with them the coming soon collection Handling the stuff issue

Dec 2009 - May 2011

Shop Manager

MANGO

Shop manager at(MANGO) in shahba mall(N.D. S) Responsible for the receiving all shipment and re tag, replies all the item and display it Putting monthly target for the shop and do the best with my team to achieve the goal Taking care of customer feedback about the service and collection

May 2008 - Nov 2009

Floor Manager

Harvey Nichols store(Al Tayer Group)

Floor manager at Responsible for completing, issuing, communicating and amending the staff rota when required. Including incorporating training, pending time requests and annual leave. Work with the team to maintain the Floor merchandising standards Provide useful and factual feedback for the monthly buyer report and encourage the team to maintain the same. Work with the management team to ensure all necessary preparation including, Rota's, stock, and signage are prepared for any in store promotions or events. Update the team product and industry knowledge in order to provide confident and relevant advice to customers and gather market intelligence to learn about competition. Handle customer complaints professionally and escalate any serious issues to the department manager for suitable resolution.

May 2004 - May 2008

Sales Consultant

Harvey Nichols store Al Tayer Group.

Sales consultant at Harvey Nichols is the ultimate fashion experience. This powerhouse of fashion retail built over three levels and spanning 136, 900 sq feet, is located at the Mall of the Emirates. The Harvey Nichols store in Dubai is the largest Outside of the UK and is a fitting tribute to the discerning Dubai shopper, for whom luxury is a way of life. Dealing with international luxurious brands. Using the POS(point of sale program). Providing a high-standard customer service. Having the ability of working under pressure and well organized team work. Skills: ü The ability to inspire, motivate and lead a team ü Decision-making ability and a sense of responsibility ü Planning and organizational skills ü A capacity for innovation. ü Knowledgeable user of Microsoft Word, Excel. ü Quality performance and professional customer service. ü Initiative, positive and hardworking. ü High ability to work under pressure and hard circumstance. Languages: Arabic and English: read, written and spoken..

Education

Education
Jan 2006 - Jan 2008

MBA

British University in DUBAI

Skills

Skills

The ability to inspire, motivate and lead a team Decision-making ability and a sense of responsibility Planning and organizational skills A capacity for innovation. Knowledgeable user of Microsoft Word, Excel. Quality performance and professional customer service. Initiative, positive and hardworking. High ability to work under pressure and hard circumstance

OBJECTIVES

TRAINING

  • Customer service & professional communication skills training.
  • Harvey Nichols POS Training, professional Telephone Etiquette, Consultative selling sessions and international luxurious brands training.
  • Time & Stress management.
  • Business writing.

Leadership wisdom