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Work experience

Feb 2013Present

Project and Business Development Manager

Sindow Outsourcing

Writing, aggregating, posting and tracking of content (written, voice and video) on social media sites. Worked closely with the corporate editorial committee members to develop and maintain a robust professional/social networking calendar, to identify key groups and relevant topics for social media participation, to post, comment and share content across various entities with the goal of driving brand awareness, new leads and opportunities, and extending the reach of professional opportunities, thought leadership and key company messages. Manage a portfolio of projects according to the standards and expectations of the Directors. Manage assigned resources as appropriate to the implementation of project related activities. Manage a team of trainees. Prepare and maintain all project documentation such as; initiation, delivery plans and Budgets. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. Ensure projects are planned and executed in-line with the Directors approach. Ensure deliverables meet required quality standards. Ensure adequate levels of documentation are produced as part of the technical solution. Develop and maintain a Communications Plan and keep the business communities appraised of project plans and related implications. Production of progress and other management reports. Ensure business benefits can be realised or that risks inhibiting realisation are highlighted. Coordination of internal BPP services (e.g. Facilities Management) and external service providers as necessary to meet project timescales.


Heading up of the Monyetla Work Learnership programme for unemployed South Africans in conjunction with the Department of Trade and Industry and INSETA.

Jul 2010Feb 2013

Further Education and Training Manager


Identifying training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments; Designing and expanding training and development programmes based on both the organisation's and the individual's needs. Considering the costs of planned programmes and keeping within budgets as assessing the return on investment of any training or development programme is becoming increasingly important. Working in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board level; developing effective induction programmes.

Conducting appraisals; devising individual learning plans; producing training materials for in-house courses. Managing the delivery of training and development programmes and, in a more senior role, devising a training strategy for the organization. Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers. Ensuring that statutory training requirements are met. Evaluating training and development programmes. Amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment.

Helping line managers and trainers solve specific training problems, either on a one-to-one basis or in groups. Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses. Having an understanding of e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages. Researching new technologies and methodologies in workplace learning and presenting this research.

Jan 2011Dec 2011

Marketing and Social Media Coordinator (Part time)

Developing marketing strategies, including online strategic management, to grow the core business. Writing and editing weekly and monthly Company newsletters for internal and external distribution Updating website regularly (with news, content, and interactive media)

Design and implementation of highly effective online marketing programs including email campaigns Administering various design elements for online marketing campaigns, websites, social media sites, blogs etc.

Standardising and maintaining content of written works as required by the business. Driving market research initiatives. Promote brand and build awareness in the medi

Jul 2009Dec 2009

Marketing and Client Acqisition


Advertising and CRM. Customer inquiry or response. Inquiry captured. Inquiry filtered. Lead graded and prioritized. Lead distribution. Sales contact. Lead nurturing or retention. Sales result. Analysis of promotion's effectiveness

May 2008Jun 2009

Academic Administrator


Working on committees including academic boards, governing bodies and task groups. Assisting with recruitment, public or alumni relations and marketing activities. Administering the 'student lifecycle' from registration or admission to graduation or leaving. Providing administrative support to an academic team of lecturers, tutors or teachers. Drafting and interpreting regulations and dealing with queries and complaints procedures. Coordinating examination and assessment processes.

 Maintaining high levels of quality assurance; including course evaluation and course approval procedures. Using information systems and preparing reports and statistics for internal and external use. Participating in the development of future information systems. Contributing to policy and planning.

 Managing budgets and ensuring financial systems are followed.Purchasing goods and equipment, as required and processing invoices. Supervising staff; liaising with other administrative staff, academic colleagues and students; liaising with partner institutions, other institutions, external agencies, government departments and prospective students; organising and facilitating a variety of educational or social activities

Mar 2007Jun 2010

Junior Client Representative (Part time)

Jolnik Enterprises

Provided analytical support for the advertising placement strategy of the distribution company. Marketing and advertising, and client support. Company event organisations. Business fair organisations. Product and supplier research.


Diploma in Business Management

The Management Studies Centre

Communication and Computation Skills Certificate

The Management Studies Centre

Introduction to Business Environment Certificate

The Management Studies Centre


Stanger Manor Secondary


Leadership Skills


Mr Jamie Ramsamy; Managing Director;


Mr Ahmed Moola, General Manager; Mancosa


Mr Ujen Singh; Managing Director; Sindow Outsourcing

0721120569; 0722327461

Mrs Ina Van Deventer; General Manager; Damelin

0117962000, 0829268269