Fadi Abdulrahman Ahmed Abdulsaleh

Technical Support Manager


I am looking forward to work in your pioneer company to develop my skills and to get the experience in my field of study

Work History

Work History
2008 - 2015

Technical Support Manager

Abdullatif Al- Arfaj & Brothers Holding Co
  • Responsible for several employees to carry out maintenance and support the Hardware & software.
  • Manage, supervise, lead and motivate a team of full-time Technical Support employees. Manage work schedules for the Technical Support team.
  • Prioritize and assign work orders; perform quality assurance on completed work orders and projects.
  • Meet with department heads to determine technology needs and customer service expectations.

Procure and purchase hardware and software that is maintained by the Tech Support team and ensure its timely arrival. Design and manage projects to deploy and configure new end user hardware as it is acquired.  Report regularly on project status

2005 - 2008

Sales Coordinator

Al Rashid Group
  • Assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
  • Following up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
  • Constant communication with customers to solve their problems.

Coordinate liaise between other departments and the client to provide the service


2005 - 2009

B.Sc. (Computer sciences)

Arab Open University                  

Bachelor graduation of Information technology