Summary

A dedicated and reliable Information Technology professional with extensive successful experience in Management Consulting, Project Management, Enterprise Architecture, Presales, Business Process Management, Systems Development and Implementation.

Adaptable and dependable with a natural curiosity and ability to think laterally when challenged with technical problems. Possesses excellent communication skills with proven ability to forge and maintain positive and productive customer relations.

Skills

Skills
Consultation
    • Experience with Multiple Industries in Middle-East Region.
    • Work with senior client staff to develop strategic and tactical IT plans.
    • Delivered world-class solutions to large-scale organizations including Enterprise Portals, BPM, e-Services, Integration, Payments Processing among others while ensuring full-alignment of such solutions with the organizations’ business strategy.
Presales
  • Experienced in RFPs writing in accordance with business needs, Response to RFP’s, and implementing POCs and Pilots
  • Collaborate effectively with the Sales team to build an excellent sales pipeline and funnel and continuously evaluate it
Management & Operation
    • Project Management
    • Product Management
    • PS Units Management
Frameworks
TOGAF 9, VRF, ITIL v3, MSF, MOF
Methodologies
PMI, SDM, Scrum
SDLC Models
MSF, Agile, XP, RUP
Technologies

.NET, SharePoint, BizTalk, Exchange, Lync, EPM, Yammer, Office 365

Work History

Work History

Consulting Manager

PricewaterhouseCoopers (PwC)
Nov 2014 - Present

    Competently managing consultancy and technical projects as part of the Ministry of Labor PMO. Key responsibilities include:

    • Responsible of alignment with strategic objectives, setting the KPIs, and realize the benefits in the program and projects that I’m managing. The projects include software, e-Services, Enterprise Architecture, Infrastructure, Consultation Studies and many more.
    • Responsible for managing a complex program - of 8 projects across MoL deputies - for open government initiative (Ma3an), and build program management governance model.
    • Build and manage the team of project managers from different portfolios to deliver Ma3an platform.
    • Develop and achieve Program Plans and report on projects/programs progress.
    • Responsible for writing RFPs, managing contracts and vendors, ensuring all contractual obligations are fulfilled.
    • Effective management and achievement of targets, e.g. cost, schedule, quality, risk and deliverables.
    • Manage day-to-day operational and tactical aspects including scope / risk management of assigned projects/programs.
    • A member of PMO transformation unit, who is managing the initiative of the unified EPM platform across MoL+

    Software Division Director

    ANMAT Group
    Jun 2013 - Oct 2014

    Developed and grew software department revenue and capability. Key responsibilities include:

    • Oversee the IT department project portfolio and project managers.
    • Ensure a healthy client relationship and drive services revenue.
    • Design departmental growth plans & future services offerings to support corporate objectives
    • Maintain division level Profit & Loss (P&L) Statement, score card and produce quarterly reports to communicate operational status to management board.
    • Coach, mentor and provide team managers performance reviews.
    • Ensures compatibility and consistency with existing architectural and enterprise standards.

    Oversee the following projects for Ministry of Health / General Department of Combat Genetic Diseases and Chronic:

    • Examination before Marriage Program
    • Injuries & Accidents Prevention Program
    • Osteoporosis Disease Prevention Program
    • Cardiovascular Disease Prevention Program
    • Blindness Prevention Program

    Unit Manager

    Secured Services Systems (SSS)
    Oct 2008 - May 2013

    Portal Unit Manager [May 2011 – May 2013]

    Lead and grow all aspects of the portal unit, and ensuring that it remains extremely focused on understanding and exceeding customer expectations. Key responsibilities include:

    • Play the Solution Architect role for all unit’s projects.
    • Identify and establish architectural Policies, Procedures, Standards, Principles, Guidelines, Templates, and Best Practices that facilitate Enterprise application development.
    • Staff management, prioritization, utilization, and forecasting.
    • Building the capacity of the team, growing them based on their development plans and bridges the gap between corporate offerings and the team skills and competencies.
    • Manage an effective performance evaluation process that is focused on continual improvement of individuals, teams within the organization.
    • Collaborate with the PMO to staff the required team members on projects as per project plans, and enhance and ensure a positive client and employee experience.
    • Build strategic relationships with Microsoft and other partners and open new channels/markets.
    • Responsible for pre-sales activities including demonstrations of SharePoint, Response to RFP’s, and implementing POCs and Pilots.

    Technical Team Lead /Solution Architect [Oct 2008 – May 2011]

    • Building and leading the portal development team
    • Experienced with complete application development life-cycle including requirements gathering, analysis and design, coding, testing and deployment.
    • Experienced in Solutions Architecture, Design, Planning, Infrastructure, Development, Governance, operations, portal culture.

    Projects:

    • Human Resources Development Fund (HRDF) Internet & Intranet Portals.
    • Municipality of Al-Qassim (MoQ) Internet Portal.
    • Saudi Credit & Saving Bank (SCSB) Intranet Portal.
    • Royal Saudi Air Force (RSAF) SharePoint 2010 Intranet Portal in the HQ and across all airbases.
    • Application for Medical Devices National Registry (MDNR) in Saudi Food Drug Authority (SFDA).
    • Application for Medical Devices Electronic Licenses (MDEL) in Saudi Food Drug Authority (SFDA).
    • Ministry of Commerce & Industry (MCI) Intranet and Internet Portals.

    V-TSP

    Microsoft
    Jun 2010 - May 2013
    • Outsourced partially from SSS  to Microsoft as Technology Solution Professional (TSP) in collaboration platforms.
    • Responsible for delivering and articulating effective presentations to audiences of all sizes and all levels and work with customers and internal product groups on architectural design sessions and reviews, competitive reviews, application development efforts, presentations, demonstrations, proof of concept and pilots.

    Technology Specialist / Team Lead

    SURE International Tech
    Nov 2007 - Oct 2008

    Projects:

    • International Energy Forum Internet Portal.
    • Council of Cooperative Health Insurance (CCHI) Internet Portal.
    • Al-Riyadh Municipality Internet Portal.
    • Ministry of High Education (MoHE) IT Support Application.

    Senior Software Developer

    Specialized Technical Services (STS)
    Oct 2006 - Nov 2007

    Projects:

    • Civil Status and Passport Directory (CSPD) Internet Portal and mediation module.
    • Zain Telecom. Integration between backend systems and CRM system.
    • STS Team Work Environment (TWE) portal.

    Software Developer

    EastNets
    Oct 2004 - Aug 2006

    Projects:

    • Product for designing and issuing national cards.
    • Cloverleaf finance middleware implementation for Central Bank of Jordan.
    • PayGate product at Bank of Jordan.
    • Intranet System Management site based on IVR for Qatar International Islamic Bank.
    • KIOSK Application for Abu Dhabi Police.
    • KIOSK Application for ABN AMRO Bank.

    Education

    Education

    B.Sc. Software Engineering 

    Philadelphia University
    2000 - 2004

    Trainings

    • Enterprise Architecture, PwC Advisory University (2015), Abu Dhabi
    • IT Transformation, PwC Advisory University (2015) , Abu Dhabi
    • Proposal Development, , PwC Advisory University (2015) , Abu Dhabi
    • Program and Project Management, PwC (2015), Riyadh
    • Advanced Change Management, PwC (2015), Riyadh
    • Benefits Management, PwC (2015), Riyadh
    • Business Acumen, PwC (2015), Riyadh
    • Consultation Core Skills, PwC (2015), Riyadh
    • Transform & Issue Based Problem Solving, PwC (2014), Riyadh
    • TOGAF 9.1 level 1 and 2, ITPreneurs (2014) [Self-paced]
    • Introduction to Enterprise Architecture (EA), Enterprise Architects (2014) [Self-paced]
    • The Five Day MBA, IIR Me (2013), Dubai
    • Project Management Professional (PMP) (5th Edition), JODAYN (2013), Riyadh
    • Enterprise Architecture (EA), Microsoft internal corp training (2012)
    • Certified IT Architect Foundation (CITA-F), IASA Global, Microsoft Internal Corp training (2012)
    • Project Management Professional (PMP) (4th Edition), SSSProcess (2012), Amman
    • SharePoint Sales and Marketing, Microsoft (2012)
    • Microsoft Licensing Assessment, Microsoft (2013)
    • Management Skills for Middle Managers, IIR Me (2011), Riyadh
    • Developing web applications in VS 2010, Optimiza (2010), Amman
    • SharePoint 2007 Advanced Development, Executrain (2010), Riyadh
    • K2 BlackPearl, Inobits (2009), SSSIT internal, Riyadh
    • Microsoft BizTalk Server 2004, EastNets (2005), Dubai
    • Oracle Database 10g, ITCC (2004), Amman
    • Oracle 10g,   TechnoSys (2004), Amman

    Certifications

    • TOGAF 9, 9.1 The Open Group Architecture Framework (Enterprise Architect)
    • ITIL – v3 Foundation for IT Service Management
    • SCRUM Professional Scrum Master I
    • MCPD Designing and Developing Microsoft SharePoint 2010 Applications
    • MCITP   SharePoint Administrator 2010
    • MCTS   SharePoint 2010, Configuration
    • MCTS   TS: Microsoft Office SharePoint 2010, Application Development
    • MCTS   Developing Business Process and Integration Solutions using Microsoft BizTalk Server 2006  
    • MCTS   Microsoft® .NET Framework 2.0 Web Application
    • MCP   Developing E-Business Solutions Using Microsoft BizTalk Server 2004
    • MCP   Developing and Implementing Web Applications with Visual Basic .NET
    • MCP   Developing and Implementing Windows-based Applications with Visual Basic .NET