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Michelle Falzone

Management / Sales & Customer Service

Work History

20112016

Owner/operator/manager

Tasty Creams

 Hohenwald, TN- I owned and operated tasty creams. An ice cream truck and concession business. I generated sales, contacts and Leads by cold calling telemarketing, advertisement and self design.  In charge of business growth. ordered product and stocked. Customer service, self promotion, in charge of scheduling and working events and fundraisers and made sure all ran smoothly. Took payment,  Upsold,  Customer service, time management and organization were a must as well as driving.

20002008

Bartender/asst. Manager

Bob's Grille n Pub

I opened and closed the bar area, I stocked, ordered, inventoried, cleaned, setup, trained new staff, helped assign shifts, booked national acts and events, TIP cert., customer service, cashed out and counted at end of night, nightly drop off at local bank. I ran the oasis machine, mixed drinks, planned parties. Did dishes, helped my fellow employees. Aided in the hiring and firing process.

19982000

Payroll/ Human Resourse admin asst.

Parkers Express

I was in charge of payroll for 220 employees. I worked with ADP, Peachtree. I took short hand notes, typed, faxed, photo copied, trouble shooted, worked multiple phone lines, I maintained payroll by collecting calculating and entering data. I updated payroll records by entering changes and exemptions, insurance coverage, savings deduction. I prepared reports by compiling summaries of earnings, taxes , deductions , leaves, disability and non taxable wages. I determined payroll liabilities by calculating Employee Federal and State income and Social Security taxes and employers Social Security unemployment and worker's compensation payments. I resolved payroll discrepancies by collecting and analyzing information. I maintained payroll operations by following policies and procedures and Reporting the needed changes. I maintained employee confidence by keeping the information confidential.

19912016

Painter

Falzone Painting

I have worked since high school painting for various painting companies, then began to sub work out as well as get my own. I Filled cracks holes and Joints with puddy, plaster or other fillers using caulking guns or putty knives. Worked on staging & ladders. I'd suggest paint and buy paint from vendors. I negotiated prices.  I would apply touch-ups if needed. I'd clean all equipment. I'm a great steady cutter. I also sanded , rolled, power washed, stained, did a little wall papering, little tiling. I know how to work a tile saw. Trim. Whether it's commercial or residential, new or a rehab, I pride myself into looking at the finished product and loving to see how great it looks. 

Education

20132014

Graphic arts and more certificates

College of applied technology

Sketching, Adobe illustrater, InDesign, Dream Weaver, photoshop, typography,  Windows 7, word 2010, illustration drawing, inventor 2015, powerpoint, cad, graphics layout, digital photo editing. And branding and identity. 

20132014

Massage Therapy Diploma

Lincoln Technical Institute
20072007

Real Estate Licence

Massachusetts Processional School of Real Estate
20002000

Mixologist/ Bartender licence

Summary

Organized and detail orientated, able to prioritize and delegate tasks effectively to ensure a timely project completion within a team environment. Would love to learn more about Event planning.