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Work experience

Mar 2011Present

General Manager - BlueOcean Advertising

Andalusia Group

1. Planning administration• Provide leadership and vision to the organization by assisting the Board and staff with the development of long range and sales annual plans, and with the evaluation and reporting of progress on plans.2. HR management• Recruitment and contracting of company and project staff;• Employee development, and training;• Employee relations;• Performance management and improvement systems;• Employment and compliance to regulatory concerns and reporting;3. Administrative management• Ensure client and vendor campaign integrity (documents, analytical information where required, communication notations, etc.).• Assist in development of forms and tools to increase business process efficiency

Nov 2007Jan 2009

Head Of Search Marketing Services

Hitwise - An Experian Company

1. Planning administration• Provide leadership and vision to the organization by assisting the Board and staff with the development of long range and sales annual plans, and with the evaluation and reporting of progress on plans.2. HR management• Recruitment and contracting of company and project staff;• Employee development, and training;• Employee relations;• Performance management and improvement systems;• Employment and compliance to regulatory concerns and reporting;3. Administrative management• Ensure client and vendor campaign integrity (documents, analytical information where required, communication notations, etc.).• Assist in development of forms and tools to increase business process efficiency

Oct 2005Dec 2007

Product Director

Hitwise Pty Ltd - An Experian Company

• Develop knowledge of Web Technologies (including Content Management Systems) and create & maintain Search knowledge base• Develop knowledge of; implement; maintain; & train Search Staff in SEO/PPC technologies • Research new products to potentially add value or enhance Hitwise product offering• Develop pricing models for new and existing products and present/liaise with stakeholders as required• Develop, maintain & enhance campaign tracking & reporting technologies• Research search engine trends and determine best strategies, implementation and procedures for client campaigns• Analyse clients websites & develop detailed technical recommendations so that the sites can become more search engine compatible• Develop competitor and industry research reports for clients as required• Develop search marketing whitepapers and or articles

Sep 2005Jun 2006

Account Manager

Hitwise Pty Ltd

• Work with Sales, Clients, and other Hitwise employees to provide search campaign management. This includes: • Setting up accounts and campaigns• Building and managing keyword lists • Coordinating creative upload and editorial review• Establishing targeting parameters• Forecasting budgets• Help Sales, Clients and Search Marketing Analysts optimize keywords, manage bids, and improve creative.• Use proprietary tools and internal resources to highlight significant trends. • Provide strategic insight through regular reports.• Support Sales team produce response to proposals for new business.• Ensure fiscal responsibility by proactively monitoring budgets and QA’ing contracts and invoices.• Gather industry research for search engine strategy development and positioning

20022004

Senior Web Solutions Consultant

Melbourne IT

Worked in 3 key areas:Account management for renewalsInbound customer service and salesOutbound sales to existing clients for up selling and cross selling.Responsibilities:Achieving department KPI’s.Delivering sales results including campaign conversion rates, and revenue per transaction.Achieving productivity targets.Ensuring Customer Service and Quality targets are consistently exceeded.Providing staff development and fostering an environment of coaching Process optimization and expanding our sales potential.Achieving teambuilding and motivation benchmarks.Drive cultural change and support the company’s Values and Behaviors.Excellent track of sales and ability to meet and exceed targets. Managed several top accounts. Proven ability to reach a targeted goal

Jun 2002Feb 2003

End user support specialist, web developer

KPMG Egypt

Install, modify, and make minor repairs to microcomputer hardware and software systems and provides technical assistance and training to system users.Inspect microcomputer equipment and reads order sheet listing user requirements to prepare microcomputer for delivery. Install or assists service personnel in installation of hardware and peripheral components, such as monitors, keyboards, printers, and disk drives on user's premises, following design or installation specifications.Load specified software packages, such as operating systems, word processing, or spreadsheet programs into computer. Enters commands and observes system functions to verify correct system operation

Education

2003Present

BA

Arab Academy for Science, Technology

The Business Information Systems (BIS) department offers two undergraduate majors: Management Information Systems (MIS) and E-Commerce.

Since their early time, computers have played a major role in conducting business. This role started by automating financial computations and followed by a whole set of applications that automate the daily work and generate periodic reports. As time progressed and with the emergence of computer networks, the role of computers has evolved to support decision making at middle management level and at the senior management level which involved new areas like knowledge management and expert systems. Currently, the filed of MIS spans a set of applications such as ERP (e.g., Oracle Business Suite), DSS, MIS, and Business Intelligence.

Skills

Google Analytics
Google Apps
Proof HQ - Online Proofing
Basecamp Project Managment
Magento Ecommerce Platform
Joomla CMS
Wordpress CMS
Salesforce.com CRM
Kenshoo PPC Campaign Managment
SEO - Search Engine Optimisation
Pay Per Click
MS Office

References

Ahmed Abed

“Eihab is a hard worker who has the ability not only to work very hard, but also to work in smart way and come up with out of the box ideas. Eihab is a team player and knows how to make other team members enjoy working with him.” 

Sandeep Madhavan

“Eihab is one of a very select few within the Australian landscape who have a good grasp of the online monetisation game. He is an extremely committed individual who is very passionate and in tune with what is happening in this sphere globally. it was a pleasure working with him and learning from him.” July 10, 2007

Che Carbis

“I have worked with Eihab for a number of years at Hitwise. He is a true professional and has always been reliable and reputable source of information in the Search Marketing arena. He has always kept well informed and constantly on top of changes, and whats more important is how he shares this knowledge with his colleagues and team members, and his willingness to help others learn. Eihab would be an asset to any organisation.” July 11, 2007

Alex Avery

“Eihab is great Search Marketer. Eihab is on the cutting edge of knowledge of both Search Marketing and online business models. Having worked alongside Eihab for a number of years, I have enjoyed his broad experience and wisdom, found his approach to client engagement highly professional and witnessed lightning-fast problem solving in a dynamic market. I thoroughly recommend working with Eihab if you get the chance.”July 15, 2007

David Trewern

Eihab heads up the search team. He is a very clever chap and probably knows more about Google, SEO and PPC than anybody in Oz outside Google.

James Borg

“Eihab is at the cutting edge of Search Marketing - it's his passion. He is one of the most knowledgeable individuals in the Search Marketing space globally. One would be challenged to find a person with such an ability to identify new opportunities in this space as well as Eihab Zaher.” July 26, 2007

Tom Small

“Eihab has an enormous knowledge of the ecommerce industry who was a great resource to the sales division of both the search marketing and competitive intelligence divisions of Hitwise. I found Eihab to be very willing to help with client acquisition. He is a hard working manager who is very client driven,” May 25, 2008

Interest

Gaming MMORPG

Internet Culture

Apple Fanboy

Google Fan

Client Case Studies

Speaking Engagments

360 Campaign Pitch

Objective

A high-energy, enthusiastic and dependable individual who excels in challenging and competitive environmentsWorking in results-oriented company that seeks an ambitious and career conscious person, where acquired skills and education will be utilized toward continued growth and advancement

I am an effective leader with experience in servicing business advertising needs. With my leadership skills and track record, I'm interested in a GM (or VP / Director) level role in client services, sales, business strategy or marketing--in or outside of online marketing and technology.

Management Skills

Leadership Skills

Getting and Giving Information

Understanding Group Needs and Characteristics

Knowing and Understanding Group Resources

Controlling the Group

Counseling

Setting the Example

Representing the Group

Planning

Evaluation

Sharing Leadership

Manager of Learning

Account Management Skills:

Understands the importance of Relationship Development

Ability to undestand the customers business and what drives their decision making

Time Management

Ability to mutli task

Passion for the position and industry

Be selfless as a team player

Goal Oriented

Self Motivated and Managed

Strong communication skills

Has a clear understanding of the position job description and performance expectations

Clients I worked with

Australia:

AGL 

Allied Pickfords 

Australian Super 

AXA 

Baby Zone 

BIGshop 

Bride 

Brightstars 

Budget 

Cartridges Direct 

Catholic Education Office 

ComOps 

Concept Cosmetic Medicine 

Davies Collison Cave 

Dexion 

Easy Living Home Elevators 

Elders 

Englishlink 

eVisas to Australia 

Fat Prophets 

Finexium 

Flairview Travel 

Hocking Stuart 

Holmesglen Tafe 

Huggies 

Lawsonsonline.com 

LG 

Manchester Unity 

mBox 

Mercedes Benz 

Mercury Retail 

Metricon 

Mogul Ski World 

Moonlight Cinemas 

Motorpass 

Myer 

New Caledonia 

Origin Energy 

Pickles Auctions 

Panasonic

Primus 

QAS 

RAC 

Swinburne 

Total Lan Care 

Travelforce 

Uecomm 

Uni Melb 

UNSW 

Village Roadshow 

Vintage Cellars 

VisitBritain 

Westpac

Yellow Pages Australia

Egypt

Andalusia Group For Medical services

Unilever 

Clear

Sunsilk

Lipton

Knorr

Pharco Corp

San Giovanni

Milkana

Western Medical

Libya

Budget Libya

Singapore

Yellow Pages Singapore

Certifications

Google Professional Cert

Google Inc.