Medical Support Assistant
Works in a clinical setting with a patient aligned care team (PACT) for a primary care provider. Participates in PACT team meetings, helping providers manage and plan patient care, setting priorities and deadlines, and meeting the needs of the Veterans and providers. Processes Veteran information with regard to accuracy and privacy as well as acting on text orders for lab work and procedures from medical personnel. Manages workload by setting up appointments for future visits and keeps abreast of delinquent appointment reminders and actions required insure proper workload credit is given to the department. Work week is 40 hours. My immediate supervisor is Jennifer Clarke.