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Personal Statement

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• The ability to make decision
under pressure
• Negotiating skills
• Critical thinking and creative management
• Quick reaction onto changes
• Interpersonal and communication
• Good team working skills
• The ability to recognize future trends
• Understanding customer’s rights and needs
• Meeting deadlines
• Computer and MS Office skills
together with Windows knowledge
• Excellent administrative skills
• Full UK driving license

Work experience

Assistant General Office Administrator (current employment)

Clear Law Solicitors

Main responsibilities:

  •  Scanning and batching documents
  •  Undertake photocopying tasks
  •  Collect and distribute Document Exchange mail
  •  Prepare post for despatch
  •  Take special deliveries to the Post Office
  •  Act as relief telephonist/receptionist
  •  Contacting to supplier and ordering stationary products
  •  Scan in post
  •  Prepare and dispatch incoming mail to team leaders
  •  Pay in cheques at bank
  •  Order stationary and monitor stock levels
  •  General filing duties

Team Leader – 2012-2014

• Deputising for team leader and managing a team
• Helping with training and staff development
• Handling paperwork including stock orders
• Dealing with customer complaints
• Reporting any maintenance issues and problems to senior level management
• Resolving any queries and problems

Telemarketing executive - 2011-2012

Millward Brown SMG/KRC

• Keeping accurate and detailed records of calls and results
• Working to high targets
• Managing personal performance on a daily basis
• Understanding customer needs and providing accurate solutions
• Maintaining customer accounts
• Training new staff


AAT Level 3 in Accounting (currently studying)

The Manchester College

AAT Level 2 in Accounting

The Manchester College

Level 2 Certificate in Business and Administration

Level 2 Certificate in Customer Service 

Preston College

ECDL (European Computer Driving Licence) MODULE 1: Concept of Information Technology

GCSE - English, Geography