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  • A highly capable, passionate and dedicated events manager with experience in  leading teams and seamlessly executing high-end, high volume and VIP hospitality service.
  • Thrives under pressure, always seeking to contribute to team performance.
  • High standards of personal presentation
  • Analytical thinker who produces elegant and efficient solutions
  • Passionate about food, wine and travel.

Work experience

May 2009Present

Assistant Operations Manager - Meeting & Events

Merivale Group  

Commenced employment with Merivale as a casual event team member; promoted  to team leadership as a result of organizational abilities and strong work ethic.

Currently working in a full time permanent position since May 2014

  • Managing multiple Merivale venues and VIP offsite projects including Good Vibrations Festival and El Loco at the House and Justin's personal parties and events. 
  • Responsible for balancing, coordinating and executing operational aspects of events - including the management of client demands/objections, venue limitations and unforeseen supplier problems.
  • Working closely with kitchen staff to ensure a consistently high standard of delivery
  • Working closely with licensee, security and health & safety officers to manage crowd control, venue licencing and WH&S regulations
  • Labour and staff management including managing rostering, forecasting and delinquency
  • Ownership of COGs and stocktake results
  • Managing weekly Events Delivery meetings and representing department at venue leadership meetings
  • Motivating and developing team members including recognizing  talent
  • Presently the 'Super User' of Ungerboeck system (events management software) importing my studies in software design and events practice
  • Creation of procedural documents, user manuals, and standard operating procedures
  • Excellent rapport with senior venue managers

Casual Supervisor

The Eastern Hotel, Bondi Junction
  • Oversaw food and beverage service and close cooperation with chef
  • Managed catering requirements for larger events
  • Supervising and training of new employees
  • Development of venue cocktail lists and food menus
  • Maintaining labor controls
  • Venue closing up procedures including reporting
  • Development of sequence of service documents ensuring quality and efficiency



Casual Event Attendant

Bayleaf Catering , Sydney Maritime Museum
  • Food and beverage service in variety of events and multiple venues
  • Basic staff training
  • Backstage artist catering for Big Day Out Festival – including set up, operations and planning
  • Execution and supervising small events
  • Liaising with the clients



Diploma of Software Development

Ultimo Institute

Diploma of Hospitality

Management Institute of Australia

Advanced Diploma of Travel and Tourism

Clarendon Business College


Please see attached.