Inside Sales Representative
Accucoms BV
• Building new business through sales to academic, research ,government institutions
• Driving revenue potential to the maximum while reaching high customer satisfaction levels
• Understanding the objectives of each project and fulfilling the communication with librarians as per project requirements and deadlines.
• Combining professional and communicative skills in order to retrieve optimal feedback from customers during telephone conversations
• Conducting telemarketing, research and telesales campaigns
• Customer satisfaction surveys to provide them with an accurate picture of their market position
• Maximize the efficiency of the publisher sales efforts by reviewing and qualifying the prospects/potential customers
• Identifying and developing sales opportunities with new and existing customers
• Generating and maintaining accounts via SalesForce