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Work experience

Oct 2012Present

Education and Training Counselor

Scott County Health and Human Services

Facilitate career development, education, training goals and case management services for Dislocated Worker program. Assess and develop training plans to enhance career success. Develop, modify and teach curriculum based on client and program need. Contact private and public employers to recruit client work sites. Maintain case information in County, State and Federal management information systems. Prepare program data, activity and audit reports. Serve as informational and referral capacity to explain employment and training programs and regulations to the general public, clients, public nonprofit agencies and employers.

Oct 2011Oct 2012

Job Placement Specialist

Midwest Special Sevices

Facilitated career development and placement services for disabled job seekers in Hennepin, Dakota, Ramsey and Anoka Counties referred by Vocational Rehabilitation Services. Provided work evaluation/assessment, advocacy and job coaching/retention services for placed clients. Successfully placed 9 clients 2-9/2012. Conducted job development with employers to generate job opportunities and liaised with county staff to maintain circulation of resources and job leads for clients.

Jan 2004Jan 2011

Sr. Employment Coordinator/Counselor


Self-managed Minnesota Family Investment Program for Hennepin County Bloomington office. Facilitated employment and recruitment services for average of 80 clients while maintaining employment placement rate 65%. Developed business and community partnerships to match clients to jobs. Facilitated job readiness and life skills workshops and managed Employment Resource Room services. Served as back-up to management. Member HIRED Diversity Education Committee and New Hire Panel.

Jun 1995Aug 2002

Sr. Grievance/Compliance Officer

YWCA of Greater Milwaukee, Inc., YW Works, LLC

Designed and Managed Wisconsin Works (W-2) Fact Finding/Hearing and Appeals process. Heard case appeals and rendered decisions. Liaised with local attorneys that representation of clients in court hearings. Trained staff on TANF policy memorandum and program appeals process. Conducted first level case audits and monitored compliance. Collaborated with various community organizations on risk and fraud prevention for program participants. Coached Financial Employment Planners on best practice techniques for case management and job organization strategies to meet state program requirements. 


Sep 2009Jan 2010

Organizational Management

Concordia University


Apr 2006Dec 2014

Global Career Development Facilitator

National Association of Training and Development