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Summary

Registered Nurse since 1998 with progressively responsible nursing experience, solid foundation in acute care medical-surgical nursing.

Specialty areas: case management, wound care, education, patient and customer satisfaction, documentation, protocols, quality control, safety, team building, conflict resolution.

Work experience

Medicus Staffing for Advanced Surgical Partners of Virginia

June 2017November 2017

Staff RN, Surgical Practice

Contract position - Staff nurse for busy three surgeon general and bariatric surgery practice.

Medicus Staffing for VocMed Inc.

August 2016February 2017

Case Manager, Workman's Compensation

Contract position - Facilitated care coordination for claimants undergoing workman’s comp claims.

Dec 2014Mar 2016

Rehab Liaison

Developed census through targeted goals and developed referral relationships within the geographic territory.

Assisted with coordination of referral to admission conversion process and represented HealthSouth in community-related activities.

Utilized market analysis data to identify new business and potential opportunities.

Identified barriers to admission, responded appropriately and followed up on admissions variables.

Understood healthcare operations, legal guidelines, competitive analysis, and marketplace trends.

Provided in-services and professional presentations for referral sources, community groups and other organizations, promoting HealthSouth’s services, programs and outcomes.

Jan 2014Dec 2014

RN Case Manager

Coordinated and administered clinical home care for caseload of multiple patients. Communicated with attending physician patient and patients’ family to maximize patient safety and comfort.

May 2013Oct 2013

Utilization Management Nurse

Conducted pre-certification, concurrent, retrospective, out of network and appropriateness of treatment setting reviews to ensure compliance with applicable criteria, medical policy, and member eligibility, benefits, and contracts.

Mar 2013Apr 2013

Nurse Reviewer

Temporary Contract - Reviewed ED claims to determine level of proper reimbursement for Medicaid claims.

Mar 2011Aug 2012

Intake Analyst

Communicated with claimants/their representatives to initiate a long-term care claim.

Advised policyholders of policy coverage and benefit triggers and ascertaining medical data and history.

Made decisions about reasonable expectations of benefit eligibility and obtain mutual agreement on how to proceed.

Provided excellent, professional customer service.

Documented calls and follow-up work.

Generated correspondence to claimants.

Handled multiple Long Term Care policy types.

Jul 2010Aug 2010

Nurse Reviewer

Temporary Contract - Reviewed ED claims to determine level of proper reimbursement for Medicaid claims.

Oct 2009Mar 2010

Staff RN

Temporary Federal contract through state health department to provide the public with H1N1 vaccine through public schools, health departments and remote sites.

Served as Branch manager of nursing team on several remote projects.

WriteCraft LLC

2009Present

Freelance Writer

Healthcare freelance content writer

Jun 2008Nov 2008

Wound Care Coordinator

Reduced nosocomial pressure wound rate from 30% of census to zero within three months of hire. Maintained zero rate until separation from position.

Initiated corporate wound care program and transitioned from random supply ordering to corporate wound care supply formulary.

Establish, implement, and maintain policies and procedures, along with standards of care and practice related to wound, ostomy, and continence patient care needs. Provide direct patient care and assistance to staff nurses, and act as consultative service to affiliated healthcare agencies. Evaluate all wounds upon admission and ongoing to determine treatment plan, provide early problem identification and assist in planning patient care.

Collaborate with Medical Director on plan of care for egregious wounds.

Plan/conduct regular Wound Care Committee meetings and provide quarterly progress report for Board of Directors meetings.

Evaluate products and cost effectiveness for use in hospital and make recommendation. Review and develop plan for discharge with all involved disciplines. Educate staff on products available for use in hospital. Evaluate culture results and conference with physicians on Plan of Care. Educate families on care of patients.Involved in marketing the wound care program through outcomes and relationships with physicians. Promote adherence to the Company's Code of Business Conduct and the Corporate Compliance Agreement by monitoring employee performance and identifying and responding to compliance issues. Hire/Train/Supervise two additional Wound Care Team LPN members.

Aug 2007Jun 2008

Staff Development Coordinator

Manage and provide required education to the entire staff, including the state required 12 hours of CNA training (patient's rights, transfers, infection control, etc.) as well as manage Employee health issues, including required vaccinations.

Jun 2006Mar 2007

Clinical Manager

Responsible for direct supervision of home health clinicians: Nursing, PT, OT, ST and home health aides. Review OASIS assessments, coordinate intake of referrals, staffing cases with appropriate clinicians.

Dinsdale Consulting

Jan 2005Dec 2005

Administrative assistant

Stepped away from clinical work for one year to assist my husband with consulting business.

Jan 2004Dec 2004

RN Case manager

Manage caseload of patients with end of life care. Faciliate communication between patient, families and physicians. Monitor exacerbation of symptoms and develop plan for mitigation: pain, nausea, wounds, agitation and anxiety. Collaborate with staff social work and chaplaincy as required per patient/family’s needs dictate.

Oct 2002Dec 2003

Compliance Auditor

Evaluate member Organ Procurement Organizations for adherence to Organ Procurement and Transplantation Network (OPTN) policies.

Health Management Corporation (HMC)

Mar 2002Oct 2002

Case Manager, Disease Management

Telephonic disease menegement - assist member participants with guidance for managing their chronic health conditions and reduce hospitalizations, including asthma, COPD, CHF, CAD and diabetes.

Aug 1998Mar 2002

Staff Nurse

Staff RN for up to 8 patients on an inpatient acute care medical/surgical, oncology and inpatient Hospice care floor.

Education

Certifications

Virginia Board of Nursing

Jul 1998Jun 2020

Registered Nurse

Current and unencumbered through 2020.

American Heart Association

Feb 2017Feb 2019

Healthcare Providers Basic Life Support with AED

 CPR Certification

Skills

Medical Surgical Nursing
Acute care med/surg/oncology, home health, home hospice
Wound Therapies

Proficient with NPWT devices, Extensive work in pouching abdominal fistulas, stomas and treating decubitii.

Computer Proficiencies

Hardware: PC/MAC, iOS/Android devices and applications, Microsoft applications. EPIC, MediTECH, Photoshop.

Freelance Writer

SEO Content creation, ghostwriting, editing, proofreading, graphic imagery and concepts.