- Chula Vista CA
- (619) 206-6954
- [email protected]
Skilled Technology Manager with 17 years of experience in managing people, processes, businesses, teams, information technology (IT), IT Management, and leading high performing teams of up to 200 subordinates in size. Evan is a 10 year veteran of the U.S. Navy. Evan has also spent 7 years working for the U.S. Government and government contractors. His experience is widely ranged in many areas of technology as well as customer service.
Evan has been a member of, managed, and led large and small system and software engineering teams, network engineering teams, agile development teams, customer support teams, help desk support teams, and telecommunications teams. He has experience in application administration, engineering and integration using the Atlassian stack.
Direct experience in customer service, support principles and methods sufficient to participate in delivery of a wide range of customer support services to all serviced organizations. Smart project manager, who is very detail oriented, and experienced consultant with a focus on the client and project deliverables/milestones.
Senior Consultant/Project Manager
Feb 2016 - Present
As an Atlassian Senior Consultant for Isos Technology, I work with customers to identify and document requirements/needs/goals, recommend solutions, and provide deliverables.
In this role I conduct discovery and training workshops to help product development teams get the most out of the Atlassian platform.
I am also certified to train all Authorized Atlassian Training content for Atlassian Software tools. Skilled in managing training, and working with students to accomplish their training needs.
Additionally, this role requires me to manage large, medium, and small projects for clients requiring training, coaching, discovery, migration, new instances, and implementation of the entire Atlassian tool suite. This includes many versions of the tools, and many different add-ons from the marketplace.
Technology Project Manager
Oct 2008 - Jan 2016
SPAWAR Systems Center Pacific/SAIC
As the Operations Manager, an IPT Lead (Integrated Product Team), and network engineer/system engineer, managed around 3-4 government personnel and around 100+ contractors delivering critical products to customers; successfully oversaw comprehensive customer, help desk, training, and logistics support to war-fighters. Managed cost schedule, and performance.
Managed cost, schedule and performance for all my projects to include people, schedule nd budget.
Minimized the response rate to customer and operational needs through ongoing review and management of the program installation schedule.
Served as Sustainment engineering lead, researching and engineering critical updates to all network, voice and video hardware, as well as software and firmware updates.
Maintained 100% accountability in all annual inventories of IT assets, spare parts and materials, and shipping documentation.
Ensured proper documentation of critical processes and procedures, which provided team members understanding of the diverse aspects of IT operations.
Recognized for providing consistent and excellent customer service through close oversight of cost, schedule, and performance of the significant Information System.
Created a work environment centered on team development through robust training in all aspects of support and launching a cross-training program to enhance the team’s functional knowledge base.
Distinguished with the SSC Pacific Exemplary Achievement Award in 2014, SSC Pacific Department Leadership Award in 2013, SSC Pacific Exemplary Achievement Award (2015), Pacific Division Employee of the Month (2009, 2010, and 2012).
IT Project Manager
Jul 1998 - Jun 2008
Trained in Network/System Administrator and Advanced Network Analyst, as well as Telecommunications Technician.
Additional jobs included: training manager, financial/budget manager, supply manager, fundraising/holiday planner, career counselor.
I provided coaching and mentoring to dozens of Sailors throughout my time in the Navy.
Savvy in Microsoft Windows Operating System, Microsoft Office, and all peripherals to include printers, scanners, and network devices.
Worked as a network administrator configuring and managing network routers, switches, and VTC units. Also provided training to Sailors.
Managed, trained and mentored anywhere from 5-50 Sailors at various commands world wide.
Expert in satellite communications, system and network administration, communications security, and shipboard and shore based communications.
Worked at and managed watch floors delivering 24/7 support.
Expert in Video Teleconferencing, tactical telecommunications and radios, and telecommunications.
Awarded (1) Naval and Marine Corps Commendation Medal, (4) Naval and Marine Corps Achievement Medals, (3) Good Conduct Medals.