Download PDF

Summary

A results driven professional, who has over six years sales experience. Major strengths in negotiation, organisation, attention to detail as well as verbal and written communication skills. Exercises exceptional judgment and works both independently and within a group setting.

Skills

Sales

Sales background with a proven track record. Vast experience in closing sales, up selling and exceeding sales targets.

Customer Service 

Ability to communicate effectively with a wide range of customers. Patient, attentive and clear communication skills. 

Negotiation

Vast experience in negotiating with clients customers and suppliers. Build good rapport and strong at closing deals.

Management

Four years of management experience working with a wide range of personalities. Effective decision making, good delegator and recognised for consistently building productive teams.

Problem Solving 

Able to deal with problems calmly and efficiently. Employ active listening skills and ask appropriate questions to get to the root of the problem.

Social Media

Experience in Facebook, Instagram, and Twitter & Periscope. Adhered to large budgets and increased reach and interactivity.

IT Skills

Microsoft Office, Online booking systems, EPOS and lead management systems

 

Work Experience

December 2017January 2019

Senior Adviser

Compare The Policies
  • Exceeded Targets and KPIS every month
  • Had one of the highest conversion of hot keys out of 40 agents
  • Full and thorough fact find with customers finding policy's that match their needs
  • Fully compliant with FCA rules and regulations
  • Vast insurer placement/product knowledge
  • Worked on a "non advised" basis
20162017

Senior Adviser

BeProtected Insurance
  • Took a career change and hit the ground running by breaking the company record in my first full month
  • Fully compliant with FCA rules and regulations
  • Made a high volume of outbound leads to warm enquires
  • Worked on a "non advised" basis
  • Retained clients and reviewed policy's
  • Started from a junior and promoted to senior adviser
  • Managed a small team and conducted call feedback
November 2015February 2016

Travelling

Asia

Travelled through South East Asia. It was something i've also wanted to do. I learnt so much from being in a new culture and meeting people from all across the world.

  • Thailand, Singapore, Bali ,Malaysia, Vietnam, Cambodia and Hong Kong
 2014 2015

Regional Sales Manager

Stonegate Pubs
  • Regularly travelling to regional company sites
  • Overseeing 9 Sales Managers and providing sales and marketing expertise.
  • Conducting social media audits
  • Carrying out team performance analysis
  • Set and achieved quarterly revenue targets

Education

20022007

GCSE

Roundhay High School

Maths - C
English Language - C
English Literature - C
PE - B
Science - C

References

References supplied on request.