Etain Veronique Case

  • London -
Etain  Veronique Case

Experienced Executive Assistant/PA - British Citizen

Work experience

Work experience
Mar 2012 - Jul 2015

Owner & CEO

Bliss Body System  - Koh Samui, Thailand
  • Developed and managed detox, nutritional, and Yoga programs and put together booklets, calendars and manuals for client programs in MS Word
  • Launched Bliss Body Kombucha Tea brand - successfully marketing the tea across the island through social media, and in-store marketing programs
  • Developed promotional & presentation material in MS Powerpoint, MS Word
  • Helping people recover from illness through natural healing and fasting
  • Maintain website content, regular blogging and marketing/SEO
  • Social media implementation and management across all platforms
  • Managed P&L statements, expenses reports in MS Excel
  • Maintained high level of client confidentiality at all times, often dealing with very sensitive & private health issues
Jan 2012 - Mar 2012

Temporary roles across London

Next Employment & Australasian Recruitment 

London, UK

Jul 2010 - Dec 2011

PA To Director Of Retail

Mace Group

London, UK 

  • Supporting Director/Project Managers in all aspects; complete diary management, travel, expenses, email management
  • Daily management of the BMS system-ensuring vast database of clients is correct and up to date.
  • Creating, editing, and managing bid documents in Adobe InDesign Creating, editing, and maintaining Powerpoint presentations
  • Working to tight deadlines for bid/capability statement output Internet research
  • Additional role as Administrator on highly confidential project for Lloyds Banking-including maintaining spreadsheets, attending team meetings, recording team movements, taking meeting minutes
Sep 2009 - May 2010

Assistant Project Manager - King Abdullah Sports City (Temp)


Contract-London, UK

  • Compiling and managing spreadsheet data of all 400+ staff of engineers working on project. Working to tight deadlines Saudi Aramco(client)
  • Weekly downloads from central database of time of staff, creating spreadsheets in Excel 2007
  • Collating data to present to client, including confidential and sensitive information on salaries, grades, hours worked
  • Mobilisation of staff to work on project-ensuring each person has been approved by client according to qualification and grade
  • Knowledge of Arup's internal software (Ovaview) to provide rates, overhead information, create and edit invoices, produce financial reports, statements, and summaries
  • Ad hoc support to the project management and project controls team
  • Compiling and managing pivot tables and org charts of entire project team structure

Jul 2008 - Aug 2009

PA To VP/General Manager (Maternity Cover)


Maternity cover-London, UK

  • UKIE Diary management, national and international travel coordination
  • Scheduling conference calls, management meetings, coordinating diaries of management team
  • Attending management team meetings, minute-taking, collecting and collating presentation material in Powerpoint for meetings
  • Managed the CSR program for the London office-coordinating volunteers for various projects across the London boroughs
  • Managing Management Team projects, i.e. coordinating cross-functional company meetings, arranging travel for MT for Monster events in other cities
  • Assisting events manager with quarterly“ Kick-Off” events-travel co-ordination, facilitating communication to Monster employees Management of confidential information
  • Assisting sales team and other directors with ad hoc projects 
Apr 2008 - Jul 2008

PA with Next Employment (Temp)

London, UK

Temporary Roles across London
3i – Executive Assistant to two Partners and a Director of Quoted Private Equity

  • Executive Assistant to two Partners and a Director of Quoted Private Equity Extensive diary management
  • Travel co-ordination-both national and international
  • Compiling expense reports daily projects

IPC – Media – Personal Assistant to Editor – TV Easy

  • Diary and travel management
  • Opening and distribution of mail
  • Various daily ad-hoc projects
Jan 2008 - Apr 2008

Executive Assistant to CEO of EU & US

PR Newswire Europe-(London)

London, UK 

  • Extensive travel booking for CEO's as well as 15+ company staff
  • Booked mainly international travel, including complex itineraries
  • Arranged meetings and conference calls for CEO during overseas travel
  • Managing diaries for 2 CEO's and 2 company directors-arranging board meetings, lunches, team meetings, interviews
  • Additional support to other company directors, i.e. international travel, ad hoc projects
Apr 2007 - Jan 2008

Travelled Europe

Oct 2005 - Apr 2007

Executive Regional Administrator

Volt Services Group

Denver, CO, USA

  • Manage, maintain and distribute monthly profit and loss reports for all branches within Midwest region
  • Reconciliation of monthly gross margin reports for regional recruiters
  • Travel coordination-arranging travel for area managers to and from the Denver branch
  • Distribution of weekly gross margin reports to all area and branch managers
  • Support the Vice President with all day to day duties-inter-branch liaison, faxes, invoicing
  • Creating and updating pie chart & graph reports in PowerPoint
  • Conducting candidate research on in-house database(VoltTrack
Aug 2004 - Oct 2005

Executive Assistant to EVP of Strategic Marketing

Centrix Financial

Denver, CO (Redundancy-company declared bankruptcy)

  • Arrange extensive travel to and from motor sport related events, diary management
  • Create and monitor expense reports in Excel
  • Track company budget in Excel, ongoing spreadsheet maintenance
  • Update and maintain documents in PowerPoint, Word, Excel & Outlook
  • Create and compile marketing material for the duration of the Grand Prix, working closely with the marketing/creative divisions 
Feb 2003 - Jul 2004

Account Manager

Baroness Wines

Denver, CO

  • Manage over 90 restaurant and retail store accounts in the Denver/Colorado Springs area
  • Manage large worldwide portfolio of over 500 wines, whilst educating customers on wine sales techniques and executing effective marketing and merchandising strategies in larger retail stores
  • Responsible for Accounts Receivable, managing and selling monthly programs, sales incentives and quarterly sales goals
  • Opened over 50 new restaurant/retail accounts during time as Account Manager in the Denver/Colorado Springs area
  • Extensive wine knowledge
  • Maintain good customer relations within sales territory, coordinate staff training for waiters, bar managers
  • Facilitate wine tasting events, with extensive PR and client liaison with winemakers, winery owners and managers
Feb 2000 - Jan 2003

Merchandising Assistant

PRO Group, Inc

Englewood, CO

  • Manage multiple concurrent promotional projects with a high degree of accuracy in demanding, deadline-centered environment
  • Collaborate extensively with vendors and internal advertising and marketing teams to ensure the accuracy of product information for promotional circulars
  • Maintain vendor/client database, ensuring the accuracy of contact and product information
  • Train and mentor new employees in database management and production processes
  • Orchestrate meetings and conference calls
  • Support event management department as needed
  • Provide marketing support and tactical information to PRO Group's international divisions


2011 - 2011

Adobe Indesign

2011 - 2011


New Acropolis, London
2011 - 2011

Yoga London

200 Hours YTT Yoga Teacher Training

1990 - 1992

Freelance Journalism

INTEC College, Cape Town

1989 - 1990

Advanced Principles of Public Relations

Birnam Business College, Johannesburg

Principles of Public Relations and Marketing

Additional Skills

MS Powerpoint - Advanced
MS Word - Intermediate/Advanced
MS Excel - Intermediate
MS Outlook - Intermediate
Adobe InDesign - Intermediate
SEO content writing - Advanced
Social Media - Advanced

  • Avid fitness enthusiast, and adventure seeker (I have been skydiving since 1992)
  • BASE jumper
  • Certified Yoga teacher with 500 hours advanced training
  • Studied nutrition for 25 years, health blogger and freelance nutritional consultant

References available upon request