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Work experience

Aug 2010Present

Senior Systems Administrator

Esurance Inc
Senior Systems Administrator,. Managed corporate systems for company. Upgraded Exchange 5.5 to 2000 across enterprise(8 offices nationwide) Provided support for corporate offices. Maintained service level uptime of 99. 95%. Rolled-out new technology, maintained security procedures and protocols. Assisted in security audits. Provided day-to-day operational support/troubleshooting; trained users on all systems and applications. Provided technical lead management to all local and remote MIS staff
Feb 2004Present

Senior Network Engineer

Esurance Inc
Senior Network Engineer,. San Francisco, California

Designed, deployed, migrated and maintained a large-scale, high quality 24/7, mission-critical environment of Citrix and Exchange for 2, 000 users across 15 locations and two data centers. Delivered end-to-end solutions to users while providing high availability and business continuity. Used Citrix to deliver all user applications via seamless window and remote access through fault tolerant, load-balanced Citrix Access Gateway appliances and Netscalers. Architected disaster recovery and business continuity solutions. Upgraded Citrx farm from PSC 3.0 to PSC4.0. Currently upgrading to Xenapp 6.5. Implemented Web Interface, Secure Gateway, CAG, Advanced Access Controls and Netscalers. Secured Windows Terminal Service Servers through the implementation of Group Policy Loopback-Replace. Streamlined user profiles using Appsense Environment Manager and home folder access using a high availability NetApp cifs and redundant DFS infrastructure. Improved printing functionality within the Citrix network utilizing Citrix UPD and bandwidth throttling. Experience with Installation manager, Web interface, Resource manager, secure gateway server, Access Gateway appliance and Advanced Access Control. Setup Edgesite for reporting. Architected, designed and implemented an enterprise email archive and compliance system using Symantec Enterprise Vault and Discovery Accelerator.
Aug 2002Aug 2003

Technology Manager

Altheimer & Gray
Technology Manager,, San Francisco, California Managed all aspect of technology for this San Francisco Law Office. Opened office, established systems, procedures and rolled-out all Citrix technology platforms. Provided support for four practice groups. Identified and developed process and tools to capture cost saving through operational efficiencies. Maintained $250K budget and fiscal responsibility for all technology expenditures and contracts. Provided beta testing and quality assurance functions for all new technology initiatives. Provided day to day operational support, trained users on all applications and systems.
May 1997Apr 1999

Senior Network Engineer

Panurgy Northern
Senior Network Engineer, San Francisco, California Designed and implemented LAN/WAN and business solutions for large and mid-sized customers. Consulted with clients on technology deployments and supervised multiple deployment teams. Worked extensively on projects with Microsoft Technology Services. Migrated and integrated diverse environments including NT, Netware, UNIX and Macintosh.



San Francisco State University

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