Esnart Sakala

  • Lusaka 09
Esnart  Sakala

Resume

Education

Education
Jan 2012

FranklinCovey Training in the following;

FranklinCovey Zambia, provided by Mac Recruitment
  • The 7 Habits of Highly Effective People
  • The 4 Disciplines of Execution.
  • The 5 Choices of Extraordinary Productivity.
  • Leading at the Speed of Trust.
  • Great Leaders, Great Teams, Great Results.
  • Sales Academy.
2003 - 2006

Bachelor of Science in Nursing (Incomplete)

Grand Rapids Community College and Grand Valley State University, Michigan, USA

Bachelor of Science in Nursing - Grand Rapids Community College and Grand Valley State University, Michigan, USA

Jan 1996 - Jan 2000

Bachelor of Arts in Business Administration and Economics

Hope College, Michigan, USA

Bachelor of Arts in Business Administration and Economics  - Hope College, Michigan, USA 

1989 - 1993

GCE O' LEVEL Secondary School Certificate (Division 1)

Kabulonga Girls’ Secondary School, Lusaka Zambia

Secondary School Leaving Certificate(Division One) - GCE O Level

Work History

Work History
Jan 2013 - Dec 2014

General Manager

FranklinCovey Zambia- Mac Recruitment Ltd

Main Responsibilities

Responsible for market and customer penetration that led to geographic sales growth.  Responsible for creating, coordinating and implementing geographically specific sales and marketing strategies to grow the business profitably.  Responsible for the overall performance and management of the Region.

 1. Sales & Business Management

A Capable Sales Manager

  • Recruited, retained and developed people.
  • Managed performance through Client Partner and Inside Sales Partner score cards.
  • Completed regular performance evaluations.
  • Analyzed market (penetration, demographics, trends, economy, opportunities, etc.) and current clients (penetration, share of total training business, opportunities, etc.) in order to create and implement effective market and customer strategies that resulted in targeted 30 % profitable growth regionally.
  • Clearly communicated and held people accountable to goals expectations, and responsibilities.

 2. Business Development

  • Proven strong track record of results. Able to quickly build and grow profitable business through salesforce.
  • Designed and implemented organizational solutions.
  • Proven, credible strong ability to coach and mentor others on building business and meeting customer needs.
  • Proven ability to develop and close substantial business.
  • Proven ability to network.
  • Substantial experience selling to mid and large-sized organizations, especially using consultative solution selling.
  • Worked with/presented to top executives. Superb communication and delivery skills.
  • Proven ability and experience doing tactical marketing, targeted prospecting and direct customer marketing.

3. Capable Leader of People

  • Shared and created cohesive vision and made application to ongoing activities.
  • Maintained direction and momentum by foreseeing needs and meeting them, and identifying obstacles and removing them.
  • Able to build and sustain an effective sale culture through the hub offices   

4. Experienced Business Manger

  • Demonstrated ability to manage a budget.
  • Demonstrated business judgment.
Feb 2012 - Nov 2014

General Manager / Operations Manager

Mac Recruitment

2 years experience as General Manager / Operations Manager and Acting Executive Director for Mac Recruitment Ltd, then later promoted to full-time General Manager and Acting Executive Director for an International Recruitment Organization specialized in Human Resources, Training and Organizational Performance Improvement.  My duties include managing the staff and the general operations of the organization

Main Responsibilities

As the Operations Manager Acting /Executive Director and reporting to the Executive Director, I am responsible for creating and implementing performance management strategies and overseeing the general operations of the organisation. My duties include;

  • Coordinate, manage and monitor the workings of all the departments in the organization.
  • Improve processes and policies in support of organizational goals.
  • Formulate and implement departmental and organizational policies and procedures to maximize output.
  • Monitor adherence to rules, regulations and procedures.
  • Regular meetings with Executive Director around fiscal planning.
  • Translate all departmental objectives and initiatives into tangible, executable plans for staff.
  • Contribute to short and long-term planning, including an initiative geared toward operational excellence.
  • Responsible along with other Managers for the continual improvement of procedures, and processes with a focus on improving quality, increasing efficiency and delivering all services with excellence.
  • Update the staff concerning roles and responsibilities, available positions, staffing changes, policies, procedures, and any other pertinent developments or topics.
  • Monitor, manage and improve the efficiency of support services such Accounts, Research, Admin services, etc.
  • Facilitate coordination and communication between support functions.
  • Salesforce Administrator
  • Monitor and support sales and marketing activities.
  • Manage customer support.
  • Supervise, coach and develop work and professional development of the Administrative staff.
  • Maximize existing office space.
  • In liaison with ED, Assist in the development of strategic plans for operational activity.
  • Implement and manage operational plans.
Sep 2011 - Jan 2014

Part-time Lecture

Regent Business School, Zambia.

Main Responsibilities

As a lecturer, my main responsibilities are teaching the long distance MBA Regent Business School students. I have taught the following courses so far;

  • Business Ethics
  • Corporate Governance
  • Global Business
  • Operations Management
  • Marketing Management
Jan 2000 - Aug 2011

Team Leader (In-Charge Person )

Clark on Keller Lake, Grand Rapids, Michigan - USA

11 years experience in nursing services management at Clark on Keller Lake, Grand Rapids Michigan. 

Main responsibilities

As a weekend team leader and reporting to the Director of Nursing, my main responsibilities included managing the weekend nursing staff of the forty beds assisted living facility, and ensuring that the residents are all taken care of. Duties included, administration of all medications, oral, and intramuscular Injections, setting up physician appointments, updating care-plans, documenting medical updates keeping stock of all medical inventory and conducting weekend tours for potential residents.

Apr 2008 - Jan 2009

Consultant

Vox United, Holland Michigan - USA

1 year experience as a Zambian volunteer consultant for Vox United an international non-profit organization working in sub-Saharan Africa assisting communities by providing financial and strategic human resources that empower sustainable water and education projects.

As a Zambian, I was contacted by Vox United to provide insight on the needs in Zambian and how to go about providing those needs. I provided information on projects to be undertaken and the strategic planning for the projects. The projects include water sanitation, health and nutrition education, home and school building and other ways to empower Zambians in rural areas to become self sustaining.

1996 - 1999

Research Assistant

Van Raalte Institute

4 years experience in research as student research assistant at the Van Raalte Institute in Holland Michigan, USA. Specialized in nineteenth century Dutch American studies the institute researches the history of Hope College and the nineteenth century Dutch immigration to western Michigan. Research included gathering information on Dutch migrants and settlement in the United States.

 

Portfolio

Skills

Skills

Texas

Recruitment

TRUST

Productivity

Execution

institution

References

References

Mrs. Emily Chitengi - Human Resource Manager

Human Resource Manager Mac Recruitment Zambia Phone: 0978080587 Email: emily.chitengi@mac.co.zm