Summary

Over 15 years of Information and Technology experience across multiple industries including government, marketing, eMarketing, and military.

·Skilled professional with more than fifteen years experience in the work force

·Strong work ethic with the ability to take on tasks independently or in team environment as both leader and member

·Able to operate up to Level 3 support and operations with no supervision

·Associate in Applied Science, Networking Technology Specialization, Network Support Specialist emphasis from Del Mar College

·Experienced in directing Technical Support Technicians with strong emphasis on customer support and satisfaction

·Ten years US Naval service aboard nuclear powered submarines

Work History

Work History
Oct 2007 - Present

Data Analyst

http://www.txdot.gov

·Complete knowledge of ARC mapping software.

·Performed mainframe operations for data updating, modifying, and adding Texas state Highway Systems

·Part of two committee for Highway Performance Management Systems (HPMS), and GPS (Global Positioning System) mapping

·Impacting the department to adjust transformation from mainframe activities to a modern PC based system using GPS as the main POR (Point of Reference) for computer systems mapping

·Team lead on managing updating Functional Classifications of Texas State Highways to ensure the proper funding from the Federal Government for fiscal year 2009

Jun 2005 - Sep 2007

IT Consultant

http://www.roberthalftechnology.com

RAINMAKER SYSTEMS (RMKR)· Exchange Server and Systems Administrator from January 2007 to May 2007.PRECISION RESPONSE CORPORATION PRC (Verizon Wireless)· Systems Engineer October 2006 to January 2007.NORTHROP GRUMMAN (Texas Education Agency)· Field Engineer from October 2005 to July 2006.

Jan 1991 - Jul 2000

Nuclear trained Machinist Mate First Class (NEC 3365)

UNITED STATES NAVY (Nuclear Submarines)

Nuclear Training 1992-1992 USS Pargo (SSN 650) 1992-1995USS Alabama (SSBN 731) 1995-1997Shore Duty Nuclear School 1997-2000

Qualified to perform the highest positions available to nuclear trained enlisted individual stationed onboard submarines

·The EWS maintains all levels of the engineering department both at sea and in port

·This particular job is one of the toughest to achieve onboard nuclear submarines and requires complete working knowledge of the entire propulsion system

Nuclear trained Machinist Mate First Class (NEC 3365)

·Intermediate Level Maintenance Availability (IMA) to maintain and repair nuclear training vessels that ensured the ability to train new recruits (both officer and enlisted) into the nuclear field

·Worked in the engine room on two separate submarines – the USS Alabama (SSBN 731 (Gold) and USS Pargo (SSN 650) – performing operational performance of the submarine

Naval Quality Assurance Inspector verify that the product of a procedure has met all requirements mandated by the given job list

·Responsible to ensure that all aspects of a job (both nuclear and non-nuclear repairs) met or exceed the expectations of the jobs requirements

·Ensured proper documentation for completion of inspections

Computer Systems Technician

·Assisted with the Naval Hospital in Charleston, SC for Y2K upgrades/repairs for older systems running both PC and terminal servers

·Performed Level 1 daily technical assistance for >500 customers

·From this experience, I went to college to obtain my degree as computer systems technician, and then went on to get a bachelors as an IT manager

Education

Education
2004 - 2005

Bachelor of Arts in Applied Science

St. Edward's University
2003 - 2004

Computer Science

2000 - 2003

Networking Technology Specialization

http://www.delmar.edu

Alpha Beta Gamma

Phi Theta Kappa

Junior Achievement JA

Skills

Skills

HARDWARE

  PC/ Server Assembly and repair Network setup and maintenance Switches Hubs Routers Firewalls Patch cables Cable runs Testers

NETWORKING

LAN/WAN TCP/IP, Ethernet (10/100/1000) T1 IPX/SPX DNS ISDN DSL NetBEUI MS Exchange Server    

SOFTWARE

Norton Ghost Power Quest Symantec Suite Adobe Acrobat Suite 6 & 7 Macromedia Flash Suite 7    

OPERATING SYSTEMS

  Windows 98- Vista Ultimate Novell Netware Mac OS X Linux/UNIX/Citrix        

Microsoft Office

Excel 2007      Outlook 2007 Access 2007  OneNote 2007 Word 2007      Viso 2007 PowerPoint 2007

Certifications

Certifications

A+ Certification

CompTIA

Dell Certifications

Dell
2008 - 2008

MCSE

Microsoft