Download PDF

Work experience

Nov 2014Feb 2015

Customer Services Agent

Yemen Mobile

customer services and phone programming ..

- providing a friendly atmosphere with the customers  

- fixing phones programs , and the programming of the phone  

Jun 2014Feb 2015

volunteer

GDG Google developer Group Sana'a

helping making events that been sponsored  by Google developer group 

like conferences and lectures in the universities  .

Jan 2014Jun 2014

Sales officer

Turkish airlines

Sales agent 

- help people decide their distentions and deal with the VIP

- provide  needed information for the other agencies that work with TK airline  

- help customers in refund and changing time , dates and destinations  

Education

Jan 2010Jun 2014

Bachelor of Science (BS)

University of Modern Science

Information technology " IT"  

Skills

Teamwork
cope with any team and become and an effective  member .
English
Fluent in speaking and written English 
Customer Service
Provide a suitable  atmosphere with and customers and help them in every possible way 
Event Management
arrange event s such as conferences and seminars  
Microsoft Office
using any Microsoft office program and doing what i am asked to do 
Programming
object oriented programming   

Certifications

Nov 2013Jan 2014

Diploma , Graphics design

Youth Today organization Sana’a
Graphics design
Nov 2011Mar 2013

TOEFL 

YALI
Fluent English speaking and writing  
Aug 2010Sep 2010

Diploma , software Application

Yemen consulting house
Microsoft office 

References

Rashad Al-Khmisy

GDG Sana'a leader

Majdi alhalasi

Sales supervisor