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A highly motivated Advertising graduate with some experiences in service field and game community, as well as computer with an exposure in design. Computer literate, well organized and able to work under pressure either independently or as a team player

Who Am I?

I'm 29 years old, single and healthy male who born in Jakarta on 30th of July 1985 and currently live inJl. Manggis 1 no. 4 RT 04/RW 28 Kavling Pengarengan Kaliabang Tengah Bekasi Utara. Spends most of my weekend reading or drawing on my sketchbooks.

Work experience

Oct 2013Jul 2014

Phone Verification Officer for UOB Credit Card

UOB Indonesia Tbk

Performing the verifications of data given by the marketing divisions for UOB Credit card applicants by contacting them by phone and handling their requests regarding their application. All is done in gentle and mannered way according to the SOP given.

Task Assigned

  • Verifications of the UOB applicants' data and contacting them by phone on three different point - cell phone, workplace, and home
  • Handling their requests regarding their application, example - change of the billing statement's address and card type change.
  • Inputting the verification data in to the program given to each officer (PLCE).
  • Assisting them in other request or questions outside of the verification by forwarding them to the Customer Service division.

Mar 2012May 2013

Marketing Communication - SEAL Online Division

Lyto Datarindo Fortuna

Monitoring players’ behavior in the game and giving service and handling the customer’s complaint & trouble regarding the game and its related matter (account, hacking, cheater report, scams, errors, start-up problems, payments).

Task Assigned

  • Monitoring players’ behavior in the game
  •  Discovering cheating players and report them to Division Head for further actions.
  • Looking for any cheating/hacking programs used in the game and giving it to the IT division for further actions
  • Testing the game’s update for errors etc. before implementing it to Real Server.
  • Sorting out event winners and sending the finished data to the Database division
  • Creating & managing the game’s in game and forum event
  • Managing website news & banners via web tools, as well as forum news and fan page news
  • Handling the customer’s complaint & trouble regarding the game and its related matter (account, cheater report, hacking, scams, errors, start-up problems, payments)
  • Taking part in the company’s event (Game launching or Lyto Game Festival)

May 2011Feb 2012

Desk Collection Officer for AMEX Corporate Card

Bank Danamon Indonesia Tbk

Giving service to to the Corporate Card customer regarding their corporate card complaints and trouble as well as assuming the collection duties by reminding them and collecting their dues via phone or emails. All is done in gentle and mannered way, since most of the customers are the VIPs in their respective companies.

Task Assigned

  • Handling the customer’s corporate account billing problems and requests by phone and emails.
  • Giving information about customer’s Corporate Card current balance and unpaid dues.
  • Assisting in their request for their billing statement information.
  • Reminding and collecting their due via phone and emails. Giving off the Bank’s image in every service
  • Assisting them in payment method information.



Diploma of Advertising

Academy of Computer Bina Sarana Informatika

GPA of 3, 27.


Drop Out

Institut Kesenian Jakarta

DO because of monetary issues.



Understand most of the written and spoken form of English , and the basic understanding the spoken form of Japanese.


Basic understanding of Adobe Photoshop. Mostly works using traditional medium (pen and paper)


Understanding some of the important usage of Microsoft Words, Excel, and PowerPoint.