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Overview

- Profound studies in french and english

- 2 year experience in customer care

- Communication skills

- Writting skills

- Creativity

- Adaptability

PROFESSIONAL EXPERIENCE

ONLINE / OFFLINE cUSTOMER CARE REPRESENTATIVE SPANISH-ENGLISH-FRENCH

Flying Blue
2015 pRESENT

CUSTOMER CARE REPRESENTATIVE ENGLISH-SPANISHH

centurylink
20142015

fRENCH TEACHER

Instituto Birmingham/ Instituto laurens
20122014

Newspaper classified ads collaborator

Editorial Piedras Negras s.a. de c.v. 
20082009


Formation

DEGREE IN THE SCIENCE OF LANGUAGE EMPHASIZING IN THE STUDIES OF THE FRENCH LANGUAGE AS A FOREIGN LANGUAGE (FLE)

uanl: facultad de filosofía y letras
20092014

HIGH SCHOOL

Universidad autónoma del noreste
20062008

Abilities

adaptability

Aptitude to adapt to different groups and circumstances, quickly identifying the main needs.

Competence

Capacity to accept challenges and accomplish what's expected of me. Relying on innovation and integrity, creating personal and efficient systems.  

Creativity

Disposition to different methods of expression, specially the written arts. 

sociability

Aptitude for teamwork. Capacity of leadership. Establishing empathic relationships, and always looking for the group's cohesion.

Hobbies

-Films -Photography -Theater -Design -Paint -DIY  - Reading -Creative writing

Digital abilities

Use of basic Microsoft Office's programs.

Basic understanding of Photoshop and Lightroom.

Use of social network

Wide use of basic digital and online resources.