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Work experience

Jul 2011Present

IS Business Operations Manager

Apollo Group, Inc

Position Responsibilities:-- IS Business Operations can be broadly categorized as encompassing department operations, communications, administration, culture-building, facilities management, sustainability, learning, development, staffing, recruiting, organizational transformation, strategy and vision within Information Services. Specific responsibilities include but not limited to:-- Aligning Information Services objectives with business priorities and needs-- Increase efficiencies and capabilities through organizational process improvements-- Coordinating business support activities-- Driving organizational changes to enable the Information Services Strategy-- Developing a communications strategy for the Information Services including coordination of department wide meetings and events-- Assisting with delivering improvements in human capital for the Information Services Department. This includes, but not limited to: assisting with performance and talent development processes, developing and executing recognition programs, hiring of human resources to support the Information Services Strategy, Partnering with Learning & Development to up level the technical knowledge in Information Services.-- Partnering with Finance in the creation and monitoring of the Information Services budgeting and planning process-- Providing project management support for high priority Information Services department initiatives-- Owns the IS Leadership and Extended Leadership meetings-- Oversees all office management and administrative functions

Sep 2007Mar 2008

Records Resource Specialist

University of Phoenix

Education

Certifications

ITIL v3 Foundation Examination

Examination Institute for Information Science

References

Len Gutman

Jim Pencek