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Fortress Learning


Diploma of Vocational Education and Training

Fortress Learning


Diploma of Training Design and Development

Prime Learning

Jun 2014Dec 2014

Diploma of Events

Briston Training

Apr 2014Jun 2014

Certificate IV in Training and Assessment (units upgraded 2020)

Griffith University

Feb 2007Jul 2010

Academic Transcript: 1290 Business (Event Management)

Gensis Corporate Training Solutions

Feb 2003Mar 2005

BSB51001 Diploma Business (Frontline Management)

Top Ten Skills and Attributes

Leadership Microsoft Office 
Communication Self motivation
Training Work ethic
Perseverance  System development
Continuous improvement Event management

Work History

Life Saving Victoria - Head Office

July 2017Current

Training Manager (Full Time)

Responsible for the management, development and growth of LSV’s public training services and associated management systems. This role supports the and successful delivery of LSV’s public training courses.

Duties include; 

  • Management of national contracts (10)
  • Sales and account management Third Party Providers (20)
  • People management (60 trainers, 7 administrators, 150 contractors)
  • Project management (IT development and resourcing) 
  • RTO compliance strategy and policy review (100% score) 
  • Management of the LSV student records management system (Axcelerate) (30,000 active learners) 
  • Revenue control and reporting ($2.5m)
  • Enhancing positive relations with key stakeholders 
  • Induction and conference facilitation  

Achievements: Exceeded budget results 2016/2017, 2017/2018, 2018/2019, Project success: custom online assessment app. Project success: 12 month resource review.  Third party provider revenue increase of 50%. 30% increase to the course type/ version portfolio. 

Holmesglen TAFE

Feb 2016Dec 2017

Sessional Trainer - Events Certificate III (Casual)

To plan, deliver, and review training and assessment in units and qualification within personal competence.

  • Administrate accurate student files
  • Facilitate and assess to standard required by the RTO and ASQA
  • Supplementary resource development
  • Facilitate work ready outcomes
    Achievements: 95% student graduation/ completion rate 

Life Saving Victoria - Head Office

Dec 2015July 2017

Training Coordinator (Full Time)

To coordinate the scheduling and delivery of Life Saving Victoria courses. Contribute in a positive manner to the continual development of the team and all aspects of LSV delivery. 

  • Venue bookings
  • Course scheduling 
  • Contract coordination (third party providers) 
  • Course coordination (group clients) 
  • Trainer recruitment, induction and on boarding 
  • Trainer scheduling
  • Budget reporting/ analysis
  • Project coordination
  • Event coordination (professional development events)
  • Feedback management 
  • Business development 

Achievements: Implementation of the trainer support network, "core" as an assigned title for efficiency, structure of the on boarding process for trainers, employee of the month (open, welcoming, inclusive). 

Australian College of Training and Employment

Jul 2014 Dec 2015

Trainer and Assessor, Classroom Facilitation (SIT50212 Diploma of Events) (Full Time)

To plan, deliver, and review training and assessment in units and qualification within personal competence.

  • Administrate accurate student files
  • Facilitate and assess to standard required by the RTO and ASQA
  • Supplementary resource development
  • Facilitate work ready outcomes

Achievements: Innovative practice award, July 2015. Mobile Innovator, March 2015. Student satisfaction rating 100% (NPS score), July 2014 to December 2015.

Australian College of Training and Employment

Mar 2014July 2014

Trainer and Assessor, Distance Facilitation (SIT50212 Diploma of Events) (Full Time)

  • As per role: Trainer and Assessor, Face to Face Facilitation (SIT50212 Diploma of Events)

Achievements: Tutor commendation, September 2014. Tutor commendation, June 2014. Student satisfaction rating 100% (NPS score), March 2014 to June 2014.

iVvy - Head Office

Nov 2013Mar 2014

Sales Representative - Events and Venues (International) (Full Time)

Responsible for generating revenue from both a national and international sales region along with independently pursuing and prospecting to customers in Membership,

  • Venue Management and Events.
  • Prospecting clients and account management. 

Bravehearts Inc. - Head Office

Jun 2013Oct 2013

Training Team Leader/ Acting Training Manager (National) (Full Time)

To provide Bravehearts Inc with Management and Strategic Direction of the Training team.

  • Direct co-ordination of all training workshops; face to face and online
  • Oversee the writing and development of content
  • National development and advancement of the training program
  • Manage the training team
  • Develop commercial partnerships and business opportunities 

Achievements: Execution of the largest face to face remote area training contract since business launch, July 2013.

Bravehearts Inc. - Head Office

Aug 2012June 2013

Training Coordinator (National) (Full Time)

Event Co-ordination in relation to all workshops, nationally, and online. Project Management of the creation of Bravehearts/ FaHCSIA Customised E-learning platform.

  • Commercial partnerships, including sponsorship and funding
  • Commercialisation of Bravehearts’ education programs
  • Licensing and merchandising
  • Business development and marketing
  • Brand marketing and management
  • Risk and itinerary management for all face to face workshops

Achievements: Generated $500k income in the first 10 months of trade, 2012/2013. Successful launch of Learning Management System to deadline, December 2012. Generated 12 months revenue stability for online training within 2 months of launch, February 2013.

Lakelands Golf Club

Jul 2011 Jul 2012

Event Sales and Marketing Manager (Full Time)

Achievements: Top 10 Finalist Best Function Coordinator, ABIA Awards 2010/ 2011. 22% increase in sales, year ending June 2011.

Lakelands Golf Club

Aug 2008Jun 2011

Functions Coordinator (Full Time)

Achievements: Employee of the year, 2010. Top 10 Finalist Best Function Coordinator, ABIA Awards 2009/2010. 30% increase in sales year on year 2008/ 2009. 


"Just wanted to touch base and thank you again for your professionalism."
Hetty Johnston, Founder, Bravehearts Inc. 

"Innovative Training Techniques"
National Faculty Leader, ACTE

"About the amazing feedback you received from each of your three office based colleagues during their appraisals.
This is relatively unusual as an output of the process, but they had hugely positive things to say about you, your work, your attitude, your commitment and your involvement in all things good about the departments' progress."
PTPS General Manager, LSV

"Erin, you are absolutely powerhouse. You are an incredible operator and one of the most impressive people I have ever had the privilege to work with." 

Pool Safety Manager, LSV

"Erin you have been a dynamic and diligent member of iVvy's staff over the past few months. Your contributions and work ethic will be surely missed. I wish you all the best moving forward as I know you will be a success in your next chosen field of teaching. Your ability to convey a great concept and product then inspire interest from your clients to become involved is of a high standard. This skill with be most valuable in teaching and you have the skills for it!"
Assistant Sales Manager, iVvy 


The Tomorrow Foundation


Volunteer Mentor / Tutor (Primary School)

  • Language and literacy support
  • Social engagement and relationship building
  • Working with special needs (autism)

AWARDS/ Memberships

Sport and Recreation Victoria


Change our Game - Scholarship Program

Acknowledged as a female leader in sport and recreation, $5000 scholarship.

Life Saving Victoria


Training and Workforce Development Committee

Royal Life Saving Australia initiated national committee.

Life Saving Victoria


Occupational Health and Safety Representative

Public Training Department representative 



Mentorship Program (Compliance and Resource Development Mentee)

Selected for development by a senior compliance and resource specialist. 



Mobile Innovation Committee Representative

Regional representative for the ongoing development of information technology.

Certificates/ Licences



Working with Children's Check



Class C Drives Licence

St John's First Aid


Provide First Aid (HLTAID003)

St John's First Aid


Provide Cardiopulmonary Resuscitation (HLTAID001)


References will be supplied on request.