Erin Burrell

  • Columbus OH


I am dependable, hardworking, reliable and feel I would bring a high standard of work ethics to your organization.I am also very proficient with computer usage as I am professionally trained using Microsoft Office Suite.My educational background has given me a solid understanding of Customer Service satisfaction. I also feel my previous on-the-job training has given me the opportunity to provide great customer service as well as develop a better understanding for company needs. I am eager to apply for a position within your company and really look forward to becoming a candidate for hire.

Work History

Work History
Apr 2014 - Present

Home Health Aide

Home Watch Caregivers
  • Check patients' pulse, temperature, and respiration.
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
  • Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Sep 2014 - Nov 2014

Customer Service Associate

Insight Global

During this temporary position My Responsibilities were answering inbound calls assisting customers with payments and a number of inquiries in regards to his/her loan account. The skills I use to become a excellent customer service associate are remaining focused and helping others. I also use the system for guidance to provide the best customer service. 

Nov 2013 - Dec 2013


Belcan Staffing and Temp Agency

I Unloaded , picked and loaded products for shipping. Maintained accurate stock records and schedules. I also Worked at a rapid pace to meet tight deadlines.Transported goods from racks, shelves and vehicles.

Apr 2013 - Nov 2013

Customer Service Representative


Inbound Customer Service Associate assisting customers on a wide range of topics including  billing product features, technical support , and sales. I  Provided accurate and appropriate information in response to customer inquiries. I also Collected customer feedback and made process changes to exceed customer satisfaction goals while Addressing customer service inquiries in a timely and accurate fashion.


Jun 2011

High School Graduate

Marion-Franklin High School

Graduated A Year Early at the age of 16.


  • Very good ability to learn new things and tasks
  • Excellent communication and interpersonal skills 
  • CPR/First Aide Certification
  • Reliable
  • Conflict resolution proficiency 
  • Fast learner 
  • Skilled Multi-tasker
  • High customer service standards 
  • Customer and Personal Service


Apr 2014 - Apr 2016

CPR/First  Aide Certification

american red cross 

Adult & Child CPR/First Aide : valid for 2 years