Erik has 15+ years of IT experience and is noted by his peers to be a results-driven and passionate executive Information Technology Leader.  Experienced and results driven IT leader possessing the ability to effectively communicate with staff, business leaders, C-level executives and clients. Understands methods to effectively build relationships, develop strategic direction, manage change, and execute on strategic business initiatives. Aligns and delivers solutions which provide value to the business.  Understands, implements, and manages technologies which enable the business to service its employees and customers. Possesses a clear vision in to the application of technologies from infrastructure to enterprise business applications.  Unique mix of leadership, communication and technical skills developed during a fifteen-year international career in IT, R&D, manufacturing and distribution.  Experienced in leading business transformation initiatives, building organizations, managing large global team, full profit & loss responsibility and vendor negotiations. Experience in Mergers & Acquisitions - participated in business process and operational due diligence efforts for potential acquisition targets, provided inputs to build acquisition pro forma financials and played leadership role in delivering post-merger integration efforts. He is well known for his ability to step in and fix broken processes and departments. 

He also volunteers his IT expertise at non-profit companies and events. Specialties

Ø  Executive leadership & Vision

Ø  Business Innovation & Enterprise agility

Ø  Business & IT alignment through influencing

Ø  Collaboration & Consensus/Change Leadership

Ø  Business process optimization

Ø  Organizational Development

Ø  Global enterprise transformation

Ø  IT Financial Management

Ø  Large scale global system implementations using Oracle and SAP

Ø  Building global multicultural teams

Ø  Domestic and International outsourcing

Ø  IT strategic planning

Ø  Project planning & Execution

Ø  IT Governance

Ø  Vendor and Contract Management

Ø  Regulatory and Compliance Management

Ø  Information Security / Risk Management

Ø  ERP/CRM/Supply Chain/Logistics solutions

Ø  Mergers & Acquisitions

Ø  Architecture

Ø  Business Intelligence/EDW

Ø  Infrastructure/Disaster Recovery

Work experience

Work experience
Oct 2007 - Jul 2011

Director of Information Technology

HD Supply, Inc. – Crown Bolt

Leadership position as Director of Information Technology for Crown Bolt division, reporting to Divisional President as well as SVP/CIO Michele Markham and VP/CTO Nigel Saldana.  Responsible for business applications, data centers, servers, networks, telephony, security, support of enterprise desktop, mobile devices and distribution center mechanical operations.  Implemented major upgrades to ERP system; implemented new Retail Information Management systems; executed major functionality upgrades to inventory management and warehousing systems; implemented labor scheduling system used to manage 5,000 employees.  Managed multi-million dollar capital and expense budgets with a proven track record of reducing operational costs by 15-40% while maintaining or improving service levels. His skills include interfacing with other lines of business; private customers and vendors in medium to large-scale Business-to-Business and Business-to-Consumer arenas to achieve and increase customer satisfaction.

Director of Information Technology          (October 2007 - July 2011)

Milham's expertise includes Strategic & Tactical Planning, Functional and Organizational Alignment, Leadership and Team-Building, Communication Skills, Articulating Information Technology, Building Relationships with all Key Constituents, Security Policy & Awareness Programs, Vendor Management, Architecture Design, Requirements/Specifications Development, Business Continuity/Disaster Recovery, Contract Negotiations, Infrastructure Scalability and New/Emerging Technologies. He is an excellent communicator and is skilled in dealing with all levels of management as well as technical personnel.

  • Implemented and administered several servers across an enterprise network.
  • Director of Enterprise Architecture, Database Infrastructure, and Data Management.
  • Direct the global team that manages the data supply chain for business unit including data sourcing, ETL and database management.
  • Direct architecture efforts to design, develop, and launch new business initiatives that enable advanced predictive analytic approaches.
  • Developed an infrastructure design that reduced overall hardware and software costs by 40% from forecasted budget.
  • Manage a multi-million dollar budget for data infrastructure, ETL development, engineering, and data management resources.
  • Developed cost-effective solutions for multiple business areas including supply chain, e-commerce, and EDW/BI.
  • Significant experience in planning and implementing large scale internet B2C and B2B applications for internet marketing, customer portals and e-commerce applications.
  • Successful track record in managing the outsourcing and offshoring of application development and infrastructure functions.
  • Strong influencing skills and experience working across many areas and levels of an organization.
  • Significant experience advising and working with C-suite peers and Board of Directors
  • Strong business acumen combined with seasoned experience leading both IT applications and infrastructure.
  • Global responsibility for business applications (Oracle Enterprise One XE, JD Edwards, Microstrategy, IBM Datastage, DSI, EDI) mobile software development, data centers, servers and network, telecommunications, security, and support of enterprise desktop and mobile devices.
  • Implemented over 250 application projects to improve product time-to-market, marketing & sales execution, channel management, manufacturing operations, supply chain management and financial reporting and analytics.
Jul 2005 - Oct 2007

Director of Information Technology and Infrastructure

Home Depot, Inc. – Home Depot Supply- Distribution Services

Held a leadership position in the IT organization supporting a $450 million business division (Distribution Services - a division of The Home Depot) and managed an international staff of engineers and administrators in initiative to implement a common business process model solution based on Crown Bolt's successful model.  Reporting to Vice President Karlin Bohnart and later Michele Markham providing oversight of Crown Bolt.   Mr. Milham is responsible for managing vendor relationships, business stakeholder management, executive status reporting and department P & L of $11.3M in both capital and operational budget.  Participated in acquisition efforts, responsible for business process and operational due diligence.  Member of solutions advisory board (SAB) for Home Depot Supply- IT, responsible for evaluating existing IT systems, recommending line of business appropriate solutions, building on existing landscapes, strategy and multi-generation IT plans.

HD Supply Distribution Services is a business of HD Supply which provides professional customers with superior products, support and services for the entire project lifecycle from infrastructure to construction to lifetime maintenance repair and remodel.  With nearly 1,000 locations and more than 26,000 associates, HD Supply is one of the largest diversified wholesale distributors in North America.

Director of Information Technology and Infrastructure          (July 2005 - October 2007)

Responsible for direction, strategic vision, and management of information technology for one of the nation's largest and fastest growing Home improvement distributors.  Primary focus is to migrate a large number of disparate operating units to a shared enterprise IT architecture and standardized technology, systems and business processes.  Projects included  implementation of enterprise mobile applications, implementation of an enterprise BI system and implementation of an ERP integrated autonomous call center  to support 2,000+ field personnel and 2,000+ Home Depot retail stores.

  • Built 2nd Distribution/Cross dock facility in Shenzhen, China.
  • Six Sigma certified (2006) completing 4 projects worth $4MM+ in cost out.
  • Implemented IT Asset Management practices and virtualization technology to substantially reduce the size and complexity of IT infrastructure; migrated communications to a global MPLS network; implemented new security technologies to protect intellectual capital and comply with ITAR controls.
  • Led the re-design of THD's store server environment, consolidating eighty two physical Windows and Unix servers onto six systems with virtualized guests. The result is 800% more computing power for 80% less cost.
  • Manager of EDI B2B team supporting the Finance Business, Sales and IT group.
  • Led the development of the HD Supply Infrastructure Strategy focusing on centralized services, data centers, network operations and user support.
  • Improved distribution and customer service operating effectiveness and reduced cost by over $10 million through implementation of enterprise ERP and CRM applications to consolidate operation of key distribution, customer service and financial functions.
  • Implemented IT shared services and offshoring to reduce IT labor cost by 30%; negotiated corporate-wide IT purchases to reduce additional operating cost; introduced global IT standards and practices to drive IT efficiency; reduce cost and minimize operational risk; implemented IT governance to focus systems investments on high value projects.
  • Oversaw establishment of a new North American manufacturing and distribution operation which included the building of a 500,000 sq. ft. facilities with industry leading pick, pack and ship systems.
  • Designing a new BI/DW solution while evaluating all IT processes and systems
  • Global responsibility for business applications (Oracle Enterprise One XE, JD Edwards, Microstrategy, IBM Datastage, DSI, EDI) mobile software development, data centers, servers and network, telecommunications, security, and support of enterprise desktop and mobile devices
Nov 2000 - Jul 2005

Director of Information Technology and Infrastructure

Crown Bolt, Inc.

Mr. Milham was Director of Information Technology and Infrastructure Services for Crown Bolt, Inc., responsible for defining and implementing the corporation's strategic technology vision.

Reporting to President Robert Weaver and CEO Raymond Taccolini, Milham provided executive oversight of Crown Bolt's technology and operation related infrastructure.  This includes an IBM i840 several servers located primarily in AT&T Internet Data Center, PeopleSoft ERP (JDE OneWorld), Cisco VoIP & AVVID network and 10 facilities including 1 live International location.  Milham's team consists of eight trained System Administrators/Engineers and three developers/programmers.  Crown Bolt, Inc.'s operations are 24/7 and have statistically operated at 98.78% availability.  Operational Infrastructure consisted of 26 Carousel pods, miles of conveyors and 360 automated sort lanes.

Director of Information Technology and Infrastructure          (August 2002 - July 2005)

Responsible for shared leadership enterprise activities of 30 employees and 8.5M in both capital and operational budget, delivering both operational and project services for all departments.

  • Led teams in the data center migration to the new facility in Irvine, CA as well as the move of corporate offices to Aliso Viejo, CA.
  • Planned and implemented relocation of corporate offices and production facilities from Cerritos, CA to Aliso Viejo, CA and the ATT Internet Data Center in Irvine, CA
  • Build/Implemented Cisco VoIP and VPN WAN environment for 10 Distribution centers and 1 International
  • Reduced server maintenance costs by 30% within the first six months while simultaneously improving service levels.
  • P&L responsibility for multi-million-dollar hardware/software budgets, which I consistently met.
  • Introduced IT standards and practices to drive IT efficiency and cost reductions; implemented IT governance to focus system investments on high value projects.
  • Negotiated corporate-wide IT purchases to significantly reduce operating cost, introduced IT standards to reduce cost and minimize compliance risk; implemented IT asset management practices and virtualization technology to substantially reduce the size and complexity of IT infrastructure.
  • Managed two Corporate AS/400 Client Server systems globally to include installation and configuration of hardware and software, operating systems & PTF maintenance, in addition to managing 4 EMC Storage Area Network (SAN).
  • Global responsibility for business applications (Oracle Enterprise One XE, JD Edwards, Microstrategy, IBM Datastage, DSI, EDI) mobile software development, data centers, servers and network, telecommunications, security, and support of enterprise desktop and mobile devices
  • Manage a Disaster Recovery team to perform yearly Disaster Recovery testing for AS/400 and JDE EnterpriseOne Application. Established Service Level agreements for production, new application environments and exceeded 99.8% system availability.

Manager of Information Technology          (November 2000 - August 2002)

Chosen to transform antiquated legacy operational technology practices into high functioning service delivery processes, that, both utilize industry recognized best practices and deliver exceptional customer service.  New programs in progress will target activities dedicated to improving and stabilizing enterprise operations, managing the environment with sound ITIL practices, implementing change and configuration workflow, develop solutions that accentuate good business process, re-align and develop talent, and implement models/frameworks to deliver accurate, reliable, relevant, and repeatable enterprise services.   

  • Built first live 100% connected Distribution Center in Shanghai, China.
  • Developed ways to extend the life of legacy assets while creating the new computing architecture, coupled with a cost effective and efficient migration path.
  • Introduced innovative accounting techniques to facilitate the speed of deployment of systems.
Jul 1995 - Nov 2000

IT Manager / Controller

T.L. Windust Machine, Inc.

T.L. Windust Machine Inc. was a notable high tech Manufacturing and production facility in Southern California.  Milham was responsible for the management and administration of Windust Machine's office operations. Windust Machine received a "gold supplier" rating, 17th to reaching the highest echelon of aerospace suppliers, from Boeing Company in Milham's tenure.  Among Boeing's 20,000 suppliers, less than one-tenth of 1 percent has the gold rating.  Windust Machine was responsible for fabrication of over 60% of the structural portion of the International Space Station.  Revenues were about $6.5 Mil with an EBITDA of $2.1 Mil.  On Time Delivery and Quality Ratings were both 100% for 20 months consecutively.

While at Windust Machine, Milham was also invited to intensive leadership training at G.E.'s Crotonville advanced management training center primarily focusing on Leadership, Six Sigma, Lean Manufacturing and Lean Administration striving toward UCR (Ultimate Cost Reductions).

IT Manager / Project Manager / Controller          (1998-November 2000)

  • Implemented and administered several servers across an enterprise network.
  • Project Manager in our effort to become the 17th Gold Preferred Supplier with the Boeing Company, achieved in November of 2000. This took forming teams, analyze the scope of projects, define project milestones, assign tasks and monitor and control work procedures.
  • Controller duties were to manage a staff of accounting clerks in A/P and A/R also managed and semi-automated the Human Resources and Payroll Systems.
  • Reported to CEO/CFO Carter Collins, Mentor

Production Control / Planning / Estimating / Systems Administrator           (1995-1997)

Sep 1990 - Dec 1994

Water Resources Engineering Technician

Geotechnical & Environmental Services, Inc. (GES)

  • Apply knowledge of ArcGIS to map regional flood control facilities and input vital hydraulic/field data; use advanced features to project distinct flood channel types and align existing line-work.
  • Analyze flood channel sections using Hydrocalc and develop recommendations that are cost effective yet address the new flood conditions set by the Army Corps of Engineers; use hydraulic programming to confirm that the recommendations meet flow conditions. 


Jan 2006 - Sep 2006

Regional Leadership Forum

The Society for Information Management

SIM's Regional Leadership Forum (RLF) is an intensive, ten-month leadership development program focused on creating authentic leaders. Since 1992 over 3000 graduates and more than 300 sponsors have found RLF the key to developing leadership effectiveness.  RLF uses an experiential learning environment introducing participants to new concepts while enhancing interpersonal skills and creating a sense of mission. The RLF curriculum offers participants an open exchange on leadership approaches and practices. The RLF sessions are dedicated to the interactive learning environment to develop participants' leadership, team-building, creative thinking, listening skills, global business skills, and knowledge of business ethics.

  • Over 35 Books are the core of RLF ideas.
  • Over a dozen leading business executives speak and interact with participants
  • Discover and practice self-awareness
  • Habits of continuous, life-long learning
  • Managing change and diversity
Jun 1990 - May 1995

Bachelor of Arts

University of Nevada, Las Vegas (The Howard R. Hughes College of Engineering)

I became a fulltime student at UNLV in the right year at the right time.  1990 was the year UNLV won the National Championship in Basketball.  Also, more importantly the $10 million National Supercomputing Center for Energy and the Environment took up residence in the engineering complex.  I was one of the first students to take advantage of the opportunity to work closely with the infrastructure teams and professors working with DoE and the High Level Nuclear Waste Repository Yucca Mountain Project.  My area of focus was Hydrology since the program was the easiest to be placed in production at the time.  Then in 1994, The Center for Energy Research began with externally funded projects in renewable energy. 



Executive leadership & Vision


Sep 2009 - Present

Master Scuba Diver Trainer #276571

Professional Association of Diving Instructors (PADI)
Oct 2010 - Present

Emergency First Responder Instructor Trainer

Emergency First Response Corp.
Oct 2010 - Present

Diving Emergency Instructor Trainer

Divers Alert Network (DAN)
Nov 2000 - Sep 2015

Licensed, Real Estate Salesperson #01299643

State of California, Department of Real Estate
Jul 2000 - 2002

Cisco Certified Internetwork Expert (CCIE) No.7028

Cisco Systems, Inc.
Jul 2000 - 2002

Microsoft Certified Systems Engineer (MCSE)

Microsoft Corporation