Operations Manager - Partnership Strategic Management
The Nielsen Company
Operational management focusing in managing Nielsen internet and mobile panels across South East Asia & Pacific region: partnership accreditation and outsourcing, digital acquisition, mobile and online panel cookie tagging management.
- Simply Excellent Gold Award recipient - a demonstration of leadership qualities in managing partners and acquisition processes for the Australian and New Zealand online and mobile panels.
- Managed mobile & online panel data acquisition; digital advertising & cookie tagging API management.
- End-to-end partnership management: service outsourcing, partners accreditation, contract negotiation, master agreement & legal contracts validation, partners onboarding, and relationship building, monthly accounting and business process improvement supervision.
- Lead digital acquisition for Nielsen Digital Audience Measurement product launches, such as: Digital Ads Ratings (DAR), Total Ads Rating (TAR), Digital Content Rating (DCR) and Cross-Platform Research Study for Indonesia, Malaysia, Philippines, Thailand, Singapore, Vietnam, Hong Kong, Taiwan and India (APAC) market in 2015.
- Applied statistical analysis in business process modeling to achieve operational excellence: budget and expense forecasting, resource allocation, process optimization.
- Parallel projects management, driving multiple Nielsen Customer Insight & Innovation projects to deliver insight for clients in various industries (Media, Infocomm Technology, and FMCG).