Customer facing technical manager with expertise and experience in project management, pre- and post-sales software roles
- Pre-Sales – Key player in high-profile customer demos demanding business requirement gathering, technical RFP answers, product customizations, demo preparation, architecture and infrastructure presentations, and product demonstrations.
- Project Management – Proven record of delivering technical projects on time with strict budgets and limited resources. Recognized for thorough documentation of processes.
- Post-Sales – Skilled in software implementation, written documentation, and product training.
- Communications – Recognized for the ability to communicate verbally and in writing at all levels of the organization.
- Business – Demonstrated ability to define customer requirements and deliver appropriate technical solution.
- Domain Expertise - End User Computing (EUC) Compliance and Control, Health Care Insurance, Customer Relationship Management (CRM), Reporting/Analytics, Sales Force Automation (SFA), Marketing Automation (EMM, MRM), Billing (OSS, BSS), Ordering, Price Optimization