Download PDF

Work experience

Jul 2013Present

Samsung Experience Consultant

Samsung

The Samsung Experience shop is a new marketing tool for Samsung. I teach classes on smart phones, tablets and computers. Customer service is an integral part of my job. In order to fulfill all of the tasks that are required of me I must wear many different hats. I am a merchandiser, salesman, teacher, troubleshooter, personal shopper, and a reliable person who customers keep coming back to because I have their best interest at heart. 

Aug 2010Jun 2013

Sales Representative

Dillards

As a Sales representative at Dillards I learned a lot. Working in a fast paced sales position taught me that being sincere is the only way to gain someone's trust. At times it was challenging personal shopping for women, but what I found was that putting a genuine effort into finding the best look for them payed off more than I could have hoped for. My sales sky rocketed after I stopped trying to sell and started sincerely caring about what my customers cared about. 

Education

Associates in general studies

North Central Texas College
Aug 2006Jun 2010

High School Diploma

Lewisville High School

Skills

Microsoft Office
Throughout my life I have been heavily exposed to office products including Word, PowerPoint and Excel. In order to provide accurate sales numbers and scheduling I have become proficient and extremely comfortable with these products.
Troubleshooting
As a Samsung employee I have been fixing and troubleshooting customers mobile devices and computers for almost two years. A myriad of problems can occur and everyone is so dependent on their devices. I have saved hundreds of customers a lot of money by providing this free service.
Sales
For the last 7 years I have been in a retail setting, approaching people, exceeding goals, selling the best possible solution.