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ERICKA A. BLAKE

Laborer

Summary

Flexible, reliable, and energetic

Excellent communication and interpersonal skills 

Well organized and self motivated

Investigates and takes time to meet the customers needs

Efficiently handles multiple tasks

Understands how to get things done and achieve objectives working with others

Keen eye for detail

Work History

7/2019Now

Detailer

Ankeny Auto Spa

Wash and dry vehicles, then proceed depending on the package deal that the customer purchases. Clean inside of vehicle to bring it back to show room status.

2018-02Now

Laborer

S&C Seamless Gutters

Help bring materials to the job sites, ensure other employees have needed materials and tools, clean up finished job site.

2017-062017-10

Bartender

Bos Landen Golf and Country Club

Take and prepare patron orders. General cleaning and restocking. Counting down cash drawer at the end of the evening to ensure daily totals add up.

2014-042014-10

Detailer

Billion Auto of Des Moines

Interfaced with management and colleagues in a professional manner. Upheld top-quality workmanship and excellent customer service. Consistently received positive feedback from guests on performance reviews. Achieved high customer satisfaction for my attention to detail while cleaning out vehicles. Enhanced company reputation by finishing vehicle in a timely manner.

2007-062013-05

Permit Officer / Assistant Office Manager

Transport Permits of Des Moines

Order oversize/overweight permits for semi-truck drivers, either by phone, fax, or the individual states website. Use of Microsoft Excel spreadsheet to organize permit reorders, and Microsoft Office to keep customer information in order. I also took the responsibility of setting our company up with any states that had online systems. Converted forms to PDF's, kept necessary documents for our customer updates and in PDF format. Provided outstanding customer service. Maintained positive relationships with all customers.

Education

19962000

High School Graduate

Des Moines

Herbert Hoover High School