Work History

Work History
Jul 2011 - Present

Institute for Community Living, Inc.
DIRECTOR OF COMMUNITY RELATIONS AND MARKETING
  • Assist Vice President of Corporate Community Relations in conceptualizing, developing and facilitating the implementation of projects related to community relations and marketing helping the agency become a valued neighbor in the communities it serves. 
  • Responsible for close coordination and communication with managers and clinicians throughout the agency.
  • Collaborate with representatives from various communities, organizations, hospitals, medical professionals, elected officials and neighborhood stakeholders with the goal of providing outreach and coordination of community organizing initiatives as well as heightening the agency's profile in the community. 
Sep 2009 - Dec 2010

Bethlehem Evangelical Lutheran Church d.b.a Bay Ridge Center

DIRECTOR OF SHORERIDGE CARES NEIGHBORHOOD NATURALLY OCCURRING RETIREMENT COMMUNITY

  • Assumed overall responsibilities for the operation of a recently closed state- funded, community-based supportive services program for seniors. 
  • Monitored program activities to Insure contractual compliance.
  • Developed program budget and solicited funding opportunities.
  • Supervised staff, interns, volunteers and on-site partners.
  • Assigned casework and reviewed client intakes and assessments, assessments and referrals. 
  • Coordinated with partners on the development of activities and events. 
  • Organized, planned and conducted inter-agency staff meetings.
  • Designed, edited and published a monthly newsletter distributed to seniors and businesses.
Jul 2007 - Aug 2008

Office of the Brooklyn Borough President

COMMUNITY ASSISTANCE SPECIALIST

  • Responded to complaints, inquiries and requests for assistance. 
  • Advocated on behalf of constituents with community organizations and government agencies.
  • Supervised and trained interns on client records management utilization software and filing systems. 
Jul 2005 - Jul 2007

Office of the Brooklyn Borough President's Office
COMMUNITY ASSISTANCE AND HOUSING SPECIALIST
  • Advised the borough president on community issues and recommended actions to be taken on federal, state and city housing legislation, policies and regulations.
  • Drafted and presented housing policy reports, briefings, speeches, testimony and press releases.
Jul 2002 - Jul 2005

Office of the Brooklyn Borough President

HOUSING SPECIALIST / COMMUNITY LIAISON

  • Coordinated efforts of the borough president's Mitchell-Lama Task Force to respond to the crisis of Mitchell-Lama buildings' buyouts.
  • Arranged meetings for community leaders to address housing concerns with the borough president.
  • Drafted letters to organizations seeking borough president's support and funding. 
  • Supervised and trained interns and volunteers on housing matters.
Jul 1999 - Jul 2002

Office of the Brooklyn Borough President

COMMUNITY BOARD COORDINATOR

  • Served as representative for the borough president at community board and district service cabinet meetings.
  • Organized and supervised borough-wide special events.
  • Coordinated outreach and activities of the Borough President's Census 2000 Task Force.
Jan 1998 - Jun 1999

Midwood Development Corporation

HOUSING DIRECTOR

  • Responsible for program development through policy formulation, implementation of procedures, management of contracts and grant applications.
  • Provided counseling and advocacy to tenants and landlords.
  • Supervised and trained staff, interns and volunteers.
Dec 1995 - May 1996

Hellenic American Neighborhood Action Committee

SENIOR CASE CONTROL MANAGER

  • Developed program operations' procedures for a newly created homeless outreach unit.  
  • Submitted proposals for staff hierarchy and deployment to contracting agencies.
  • Created and implemented a client records management system.
  • Presented program overview to shelters and treatment facilities and resolved ongoing client issues.
  • Supervised and trained case management staff and interns.
Dec 1989 - Aug 1995

Project Renewal

OUTREACH WORKER / TEAM LEADER

  • Supervised outreach and case management services to mentally ill and chemically addicted homeless adults.
  • Represented the program at inter-agency planning meetings and collaborated with partners.
  • Trained staff on outreach methods and procedures.

Education

Education
Jan 1992 - May 1998

Master of Arts

Long Island University

Master's Thesis:

"Thinking and Problem Solving in Chess: The Development of a Prototypical Model to Account for Performance on Chess Problem Solving Tasks" (May 1998)

Skills

Skills

SPECIAL EVENTS

  Coordinated informational Housing Projects and Events to Educate the Public:    "Keeping Seniors Safe: Emotionally, Physically and Financially," April 2010     "Brooklyn Mitchell-Lama Day," April 2005        "Department of Finance Tax Lien Outreach Session," June 2003        "Brooklyn Law Day," April 2003        "Boro-wide Tenant Association Kick-off Meeting," March 2003        "AFL-CIO Housing Investment Trust Home Program," February 2003   Coordinated Community Events to Educate the Public:     "Brooklyn Chess Day," June 2002         "Borough President's Chess Cup," June 2002        "Brooklyn Chess Day," May 2001         "First Annual All-Brooklyn Scholastic Chess Championship,"  May 2001        "Borough President's Chess Awards and Demonstration Ceremony,"       May 2000        "MetroTech Garden & Chess Festival," May 2000  

PUBLIC SPEAKING

Presented workshops and chaired meetings for tenants and cooperative shareholders to address housing and quality-of-life issues (Midwood Development Corporation). Chaired meetings of the Census 2000 Task Force (Office of the Brooklyn Borough President). Served as Vice Chairperson of the Mitchell-Lama Task Force and chaired committees of the task force (Office of the Brooklyn Borough President). Spoke on behalf of the Brooklyn Borough President at community board and district service cabinet meetings, and special events (Office of the Brooklyn Borough President). Delivered testimony on behalf of the Brooklyn Borough President at New York City Council, New York City agency and New York State Assembly public hearings (Office of the Brooklyn Borough President). On behalf of the Brooklyn Borough President served as master of ceremonies at a large chess event open to the public (Office of the Brooklyn Borough President).

COUNSELING, CASE MANAGEMENT, OUTREACH & CRISIS INTERVENTION

Supervised staff, interns, volunteers and on-site partners. Assigned casework and reviewed client intakes, assessments and referrals (ShoreRidge CARES NNORC). Provided advocacy and case management to constituents (Office of the Brooklyn  Borough President).   Provided counseling, case management, mediation and advocacy services on housing issues and disputes between landlords and tenants (Midwood Development Corporation).   Provided outreach and case management services to mentally ill and chemically addicted homeless adults (Project Renewal).   Provided outreach, referrals and advocacy to constituents on housing matters (Office of the Brooklyn Borough President).  

TYPING

52 wpm

MOTOR VEHICLE LICENSE

NYS Motor Vehicle License

COMPUTER

Proficient in: Hardware: PC, Laptop, Blackberry Handheld, Windows Mobile, Palm; Operating Systems: MS Windows Vista, XP, 2000. Applications: MS Office 2007, 2003-Word, Outlook, Publisher, Picture Manager; Internet Research, Web Browsers, E-Mail, Instant Messenger, Social Media. Knowledgeable in: Applications: MS Office 2007, 2003-Excel, Access and PowerPoint; MS Works, Outlook Express, WordPerfect, Adobe Pagemaker, Adobe Reader, SPSS, Picassa, Blackberry Desktop Manager, Documents To Go, Active Media Sync, Google Calendar Sync, Web Site Design. Additional experience: Hardware: Printers, Routers, Modems, Scanners, USB Ports, Flash Drives; Operating Systems: Configuration, Troubleshooting; Software: Installation, Upgrading.    Acted as Computer Network Liaison for trouble-shooting maintenance of a computer network system (Midwood Development Corporation).  

SUPERVISION & TRAINING

Supervised case managers during monitoring visits and supervised administrative aides during the documenting and filing of client records and reports in a substance abuse case control monitoring program’s homeless outreach unit (Hellenic American Neighborhood Action Committee).    Resolved ongoing client issues with shelters and substance abuse treatment providers (Hellenic American Neighborhood Action Committee).    Developed a case control filing and charting system for identifying and documenting client information (Hellenic American Neighborhood Action Committee).    Provided program overview presentations to shelters and substance abuse treatment providers (Hellenic American Neighborhood Action Committee).     Supervised a homeless outreach team which provided outreach and case management to homeless adults (Project Renewal). Supervised and trained bi-lingual housing staff, office aides, volunteers, and Work Employment Program workers (Midwood Development Corporation).   Supervised and trained several volunteers on projects such as creating databases of cooperative developments (Office of the Brooklyn Borough President).  

RESEARCH

Researched proposals for housing program development and government funding (Midwood Development Corporation).   Coordinated and performed research for creation of Mid-Brooklyn Directory of Community Services (Midwood Development Corporation).   Researched issues for responding to constituent and client correspondence on a wide range of concerns (Office of the Brooklyn Borough President).   Researched current and pending federal, state and city legislation for developing and recommending policy positions and legislation on housing issues (Office of the Brooklyn Borough President).    Coordinated and performed research on census and demographic issues (Office of the Brooklyn Borough President). 

WRITING (MISCELLANEOUS)

Drafted correspondence in response to constituent complaints, inquiries and requests for assistance on issues such as inoperative street lights, parking violations, and housing discrimination (Office of the Brooklyn Borough President).   Provided advocacy to constituents through through correspondence with community organizations and government agencies (Office of the Brooklyn Borough President).   Drafted briefings, speeches, testimony and reports on housing policy issues (Office of the Brooklyn Borough President).   Drafted support letters to community organizations seeking funding and resources for housing development and operations (Office of the Brooklyn Borough President).   Submitted recommendation reports on the activities and findings of the Brooklyn Borough President's Census 2000 Task Force in order to obtain an accurate census count (Office of the Brooklyn Borough President).   Drafted press releases to local newspapers and submitted articles for publication in quarterly newsletter (Midwood Development Corporation).   Submitted drafts for press releases on various housing policy positions (Office of the Brooklyn Borough President).

PROPOSAL & GRANT WRITING

Wrote proposals for program operations and staff work flow procedures (Hellenic American Neighborhood Action Committee).    Submitted program operations proposals and deployment plans to city agencies (Hellenic American Neighborhood Action Committee).    Expanded program development and sought funding through research and drafting of proposals (Midwood Development Corporation).

HOUSING POLICY & ADVOCACY

Monitored housing issues and reviewed and proposed federal, state and city legislation and regulations for developing policy positions and actions (Office of the Brooklyn Borough President). Researched, wrote and presented speeches, briefings, reports and public testimony on various federal, state and city housing policy issues (Office of the Brooklyn Borough President).  Proposed idea for formation of borough-wide Mitchell-Lama Task Force to address crisis of buyouts of Mitchell-Lama buildings in Brooklyn (Office of the Brooklyn Borough President).  Served as Vice Chairperson and Project Coordinator of the Mitchell-Lama Task Force (Office of the Brooklyn Borough President). Provided workshops and meetings for tenants and cooperative shareholders to address housing and quality-of-life issues (Office of the Brooklyn Borough President). Drafted support letters to community organizations seeking funding and resources for housing development (Office of the Brooklyn Borough President). Managed state-funded housing program contracts and insured quality assurance and program compliance (Midwood Development Corporation). Organized tenants for the Brooklyn Borough President's campaign to renew and strengthen rent regulations (Office of the Brooklyn Borough President). Developed housing policies, guidelines and procedures (Midwood Development Corporation). Coordinated administration of Fuel Buyers' Assocation (Midwood Development Corporation).

INTRODUCTION

Dear Potential Employers and Recruiters,

Welcome to my online resume and portfolio. Within this web page you can learn how my professional experience and training can benefit your organization, company or project.

As you explore my web page, you will learn the following about me:

  1. Profile
  2. Introduction
  3. Objective
  4. Summary of Qualifications
  5. Professional Accomplishments
  6. Employment 
  7. Education
  8. Skills
  9. Certificates
  10. Training
  11. Interests
  12. Writing Samples
  13. Honors, Recognitions & Awards
  14. Employer Contact Information
  15. Resumes
  16. Employment & Salary History
  17. Certificates
  18. Training
  19. References
  20. Special Events & Activities

I hope that you find the information on my web page both useful and informative in your hiring and recruiting decisions and I welcome the opportunity to discuss how my credentials and expertise can benefit your organization, company or project.

If you require additional information or would like to schedule an interview, I can be reached at (917) 741-9045 or Eric.Fleischman@gmail.com.

Thank you for your consideration.

Sincerely,

Eric J. Fleischman

SUMMARY OF QUALIFICATIONS

  • Government, community relations and marketing professional and social services program director with exemplary career, including nine years supervisory experience.
  • Demonstrated knowledge of federal, state and city political, regulatory and legislative processes.
  • Experience working with elected officials, public agencies, advocacy groups, and community-organizations.
  • Experience managing staff and operations, developing fund-raising and marketing strategies, preparing program budgets and submitting grant applications.
  • Demonstrated ability and willingness to both take initiative and work collaboratively.
  • Extensive experience and training with mental illness, HIV/AIDS, developmental disabilities, alcoholism, substance abuse, housing, homelessness and senior issues.
  • Exceptional ability to build coalitions among groups with diverse interests.
  • Excellent analytical, problem solving, organizational and communication skills.
  • Trained and supervised more than 25 staff, 50 volunteers and 20 interns in various capacities.
  • Empathetic and compassionate with excellent insight, listening and reflective counseling skills. 
  • Vast experience planning and organizing meetings, conferences and special events on a wide range of issues and topics. 

A R E A S  O F  E X P E R T I S E

Government and Community Relations

Task Force / Committee Leadership / Coalition Development

Program Development / Fundraising / Marketing

Public Speaking / Special Events

Writing / Research / Design

Supervision, Training and Staff Development

Constituent Services and Advocacy

Counseling & Case Management 

Housing Policy, Homelessness and Senor Issues

Correspondence & Publications  

Speech Writing, Testimony and Press Releases

Newsletter Publishing, Editing, Marketing and Distribution

PROFESSIONAL ACCOMPLISHMENTS

  • Organized Brooklyn tenant groups to meet with New York State legislators during "Tenant Action Day in Albany," which strengthened rent regulation laws in New York State (Office of the Brooklyn Borough President).
  • Represented the Office of the Brooklyn Borough President on a Pedestrian Traffic Safety Study at Kings Plaza Shopping Mall which resulted in major improvements in pedestrian and vehicular safety in the surrounding area (Office of the Brooklyn Borough President).
  • Increased senior center membership by 25% through the development of new program activities, classes, trips and events (ShoreRidge CARES NNORC).
  • Received approval from state agency for 15% geographic expansion of contracted area for senior services program (ShoreRidge CARES NNORC).
  • Obtained additional sources of program revenue through a 50% increase in paid advertisements for a senior newsletter (ShoreRidge CARES NNORC) .
  • Expanded housing services to tenants and landlords by 25% through programmatic restructuring and targeted outreach efforts (Midwood Development Corporation).  
  • Acted as Chairperson and Coordinator of the Bay Ridge Coalition on Aging and Emergency Preparedness Task Force comprised of more than 100 member organizations and service providers (ShoreRidge CARES NNORC).
  • Spearheaded formation of the Brooklyn Mitchell-Lama Task Force and through development and coordination of the task force achieved a substantial reduction in the number of buyouts in Brooklyn Mitchell-Lama developments (Office of the Brooklyn Borough President). 
  • Achieved a more accurate census and greater federal funding for Brooklyn through coordination of outreach efforts and activities of the Brooklyn Borough President's Census 2000 Task Force (Office of the Brooklyn Borough President). 
  • As Chair of Housing and Quality-of-Life Committee produced first edition of "Mid-Brooklyn Directory of Community Services."
  • Organizer and master of ceremonies for conference "Keeping Seniors Safe: Emotionally, Physically and Financially" with more than 150 participants and a panel of speakers including Brooklyn District Attorney Charles Hynes (ShoreRidge CARES NNORC).
  • Appeared on Brooklyn Cable Access Television at City Hall while presenting testimony concerning Mitchell-Lama housing.
  • Substantially improved layout, design and content of a widely distributed monthly newsletter for seniors and service providers (ShoreRidge CARES NNORC).
  • Drafted speeches and testimony on issues such as Mitchell-Lama housing buyouts, New York City Rent Guidelines Board annual increases, New York City Department for the Aging Annual Plan, and the Federal Reauthorization of the Older Americans Act (ShoreRidge CARES NNORC).
  • Supervised research, editing and layout of the first publication of “Mid Brooklyn Directory of Community Services” (Midwood Development Corporation). 

TRAINING

  • "Ready NY" Emergency Preparedness
  • Enhanced Vouchers for Opt-Out Buildings and the Section 8 Process
  • Getting Organized and Getting Repairs: Group HP Actions
  • Fair Housing Training
  • Obtaining Repairs in Housing Court through HP Actions
  • Fair Housing Training
  • Law Help.org Seminar
  • Succession Rights Workshop
  • Housing for the Age Boom
  • Home Buyers Workshop
  • Home Energy Assistance Program (HEAP Training)
  • Reverse Mortgage Workshop
  • First Time Home Buyers’ Seminar
  • Coop Lending/Tenants Rights Workshop
  • Obtaining Enforcement of Tenants Rights
  • Housing an Aging Society
  • Rent Stabilization and Rent Control-Rent Regulation and the Rent Reform Act of 1997
  • Home Heating: Choices and Changes in the Natural Gas Industry\
  • Assessment Interviewing for Case Planning
  • DSMIV: An Overview with Applications for Homeless Population
  • Psychiatric Emergencies and Crisis Intervention Training
  • Research Study: “Urban Street Outreach: Using Clinical Principles to Steer the System”
  • HIV/AIDS Training and Overview
  • Axis I Disorders
  • Axis II Disorders
  • Psychotropic Medications
  • Substance Abuse & Prevention
  • Crisis Intervention
  • Alcohol Abuse & Prevention

CERTIFICATES

  • Equal Opportunity Employment Training
  • Delivering Quality In-Person Customer Services
  • Telephone Techniques
  • Census 2000 Certificate of Recognition
  • Housing Options, Assessment for Housing, and the Referral Process
  • Personality Disorder
  • Motivating Individuals to Recovery
  • Medications & Street Drugs
  • The Course of Mental Illness
  • Dual Disorders: A BPS View
  • Housing Options, Assessment for Housing, and the Referral Process

OBJECTIVE

To secure a position as a government and community relations professional or social services program director with an established government agency or organization utilizing my housing policy, constituent services, program development, case management experience and supervisory skills. I would also consider mid-level research, writing, training and special events coordinating positions in related professional fields.

EMPLOYER CONTACT INFORMATION

Institute for Community Living, Inc.

Name of Organization / Agency: Institute for Community Living, Inc.

Corporate Address: 40 Rector Street, 8th Floor

                                    New York, New York 10006

Office: (212) 385-3030 (Main)

Fax: (212) 385-2849 (Main)

Website: www.iclinc.org 

Bethlehem Evangelical Lutheran Church d.b.a. Bay Ridge Center

Name of Organization / Agency: Bethlehem Evangelical Lutheran Church

Mailing Address: 440 Ovington Avenue

                              Brooklyn, New York 11209-1505

Street Address: 6935 Fourth Avenue

                            Brooklyn, New York 11209-1505

Contact: Rev. Paul H. Knudsen

Title: Pastor (Part-time)

Office: 973-496-8781

Mobile: 908-209-7034

Church: 718-749-9502

Email: paul.knudsen@avisbudget.com

Email: mail@bethlehembayridge.org

Website: www.bethlehembayridge.org

Name of Organization / Agency: Bay Ridge Center

Address: 411 Ovington Avenue

              Brooklyn, New York 11209

Office: 718-748-0873 (General)

Fax: 718-680-5143

Name of Program: ShoreRidge CARES Neighborhood Naturally Occurring                                              Retirement Community (NNORC)

Former Address: 336 73rd Street, Ground Floor

                         Brooklyn, New York 11209

Comments: ShoreRidge CARES NNORC program closed permanently on                                                     December 20, 2010. For further information please contact the former sponsoring                         organization Bay Ridge Center or Bethlehem Evangelical Lutheran Church (Listed                         above).

Office of the Brooklyn Borough President

Name of Organization / Agency: Office of the Brooklyn Borough President

Address: 209 Joralemon Street

                Brooklyn, New York 11209

Contact: Melody Ruiz

Title: Director of Administration/Human Resources

Office: 718-802-3700 (Main)

Office: 718-802-4095 (Direct)

Email: mruiz@brooklynbp.nyc.gov 

Email: askmarty@brooklynbp.nyc.gov

Website: www.brooklyn-usa.org

Midwood Development Corporation (MDC)

Name of Organization / Agency: Midwood Development Corporation (MDC)

Address: 1416 Avenue M, #201

                 Brooklyn, New York 11230-6054

Contact: Linda Goodman

Title: Executive Director

Office: 718-376-0999 (General)

Office: 718-376-1098 (General)

Office: 718-376-1098 Ext. 101 (Direct)

Email: lgoodman@middev.org

Email: pubinfo@middev.org

Website: www.middev.org

Hellenic American Neighborhood Action Committee, Inc. (HANAC)

Name of Organization / Agency: Hellenic American Neighborhood Action                                                                         Committee, Inc. (HANAC)

Address: 49 West 45th Street, 4th Floor

                New York, New York 10036

Contact: Gail Carmichael, Human Resources

Office: 212-840-8005

Fax: 212-840-8384

Email: info@hanac.org

Website: www.hanac.org

Name of Program: Human Development Corporation (HDC)

Address: 19 Rector Street, 3rd Floor

                 New York, New York 10006

Office: 212-709-8001

Fax: 212-709-8079

Comments: The Human Development Corporation (HDC) was sponsored by HANAC and contracted through the NYC Human Resources Administration. HDC lost its contract and closed in May 1996.

Project Renewal (Formerly Manhattan Bowery Management Corporation)

Name of Organization / Agency: Project Renewal

Former Address: 275 7th Avenue

                              New York, New York 10001

Current Address: 200 Varick Street, 9th Floor

                              New York, New York 10014

Contact: Human Resources Department

Office: 212-620-0340

Website: www.projectrenewal.org

INTERESTS

  • United States Chess Federation Master (1987-Present)

  • Politics, Psychology, Philosophy, Poetry, Reading, Writing, Research, Computers/, Museums, Art, Science, Technology, Internet, Chess, Board Games, Basketball, Baseball, Tennis, Paddleball, Billiards, Table Tennis, Bowling, Hiking, Walking, Camping, Kayaking, Canoeing, Bicyling 

WRITING SAMPLES

HONORS, RECOGNITIONS & AWARDS