- Virginia Beach US-VA
- [email protected]
My name is Eric Carille, I am a graduate of Johnson & Wales University's Hospitality College in Charlotte, North Carolina. After completing my Bachelors of Science Degree I was hired into Marriott Internationals Management Development program. Upon completion of Marriott's Management Development Program I was hired as the Operations Manager at the Courtyard Charlottesville - North. I am now ready to start looking for the next step in my career and am looking to move closer to home in Virginia Beach, Virginia or its surrounding areas.
2010 American Hotel and Lodging Educational Foundation Annual Scholarship Winner.
To advance my career in the hospitality management industry.
·Developed exceptional customer service skills to ensure guests had the best experience possible
·Worked minimal supervision answering phones and managing guest reservations acting as an Assistant Front Office Manager
·Led the front desk team to provide consistent high quality customer service to the 397 room property
·Gained experience in resolving guest comments and complaints to uphold the exceptional reputation of The Cavalier Hotel
·Supported all departments, including Human Resources, Front Office, Housekeeping, Banquets, Food and Beverage, Sales, Engineering, Spa, Golf Course, and Accounting
·Completed all assigned tasks with a 100% positive outcome, including a property improvement plan, HHonors bonus point tracking, and executing a fire alarm evacuation of 308 occupied rooms
·Promoted to Guest Services Representative upon outstanding completion of my internshipGained experience in sales, operations, and more than ten banquets