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Work experience

Mar 2009Present

Director of Community Initiatives

Veteran Solutions, Incorporated

Manage networking events, provide employment assistance and education, develop assessment tools to measure program effectiveness, perform process analysis and design, edit program and company deliverables when needed, identify potential complications to successful transition from military to civilian life and provide timely and targeted solutions.

Aug 2006Dec 2009

Instructor, Sociology

Courses taught: Proseminar (graduate student professional socialization seminar), Social Psychology, Families in Society, Qualitative Research Methods, Senior Seminar in Sociology/Capstone, Writing in Sociology and Anthropology.Current specialty: Online delivery of course materials and assessment (e-learning).

20082009

Ethnographer

SmartRevenue
In-depth analysis of qualitative data (transcript, diary, video), production of market reports for corporate clients, conversion of quantitative findings to reportable format, development of PowerPoint presentations of findings.
Aug 2002Jun 2006

Assistant Professor, Sociology

Marquette University

Courses taught: Sociology of Families, Self Language and Society, Sociological Theory, Sociology of Breaking Up (honors program seminar), Marital Disruption, Introduction to Sociology, Sociology of Sex and Gender

Skills

Microsoft Office Suite
Fully proficient in Word, Excel, PowerPoint.  Trained in MSProject.
Change specialist
Social psychologist, specialist and published expert in "liminal states," uncertainty, change-generated conflict, and role exit or transition.
Editing
Associate editor of top-tier (top three in field) peer-reviewed scholarly journal.  Manuscript reviewer for other top-tier (top 10) journals.  Experience reviewing pre-contract manuscripts submitted to book publishers, contracted to make suggestions regarding changes and to recommend purchase or refusal.
Event Planning
Soup-to-nuts business or training event management, from first call for proposals to real-time troubleshooting and wrapup.  Flexibility in style allows for efficient handling of smallest (day seminar) to largest (international conference) of projects, on time and within budget.
Learning Platform Software
Fully proficient in eCampus, Blackboard, Desire2Learn; able to manage small seminar-format or large (100+ enrollment) sections for training and education in a semi-virtual or wholly virtual environment.
Program Analysis
Draw upon extensive experience in designing and fielding research to explore strengths and weaknesses of current operating procedures, recommend valuable adjustments.  Able to conduct on-site face-to-face evaluation, or field anonymous evaluation instruments.
Qualitative Analysis
Experienced in numerous techniques of qualitative analysis, including discourse analysis, narrative analysis, content analysis, ethnography.  Able to design and field qualitative studies (small or large scale).  Experienced in in-depth interviewing, recognized published expert on interviewing on sensitive or difficult topics.  Have taught qualitative research methods at the graduate and undergraduate college level.

Education

University of Florida
Aug 1996Jun 2002

Ph.D.

University of Florida
19861991

BA

University of Florida

References

Dan Miller

Dan and I are both members of the professional society "SSSI," or Society for the Study of Symbolic Interaction."  Dan has seen me present research findings several times, and worked with me while I planned the 2006 SSSI annual meetings in Montreal, Canada.

Arthur "Lee" Anklin

Lee Anklin has worked closely with me at VSI in support of veterans.  He is also able to gauge my writing and editing skills.

Full CV

Portfolio

So you want to "google" me.

Please, for googling purposes use the full name "Erica Owens Yeager."  It is cumbersome but necessary - most of my  publications are under the name "Erica Owens."  If you google "Erica Yeager" instead, you'll find the Facebook of a woman from West Palm Beach, a zoominfo for someone who works with a symphony, and several other random "Erica Yeager"s who also are not me. 

Summary

Experienced sociologist and manager using training to serve diverse needs in dynamic environments.

Vice President at Glowacki and Associates, working on business development and corporate training initiatives.

Interest

Professional interests:  program development, social psychology, chronic interpersonal conflict, acute personal conflict, change anxiety, liminal states, role exit, role change, qualitative research, program assessment. 

Personal interests: organization, running, movies (especially classic, foreign, independent), cooking.