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Work experience

May 2015Jun 2015

Human Resources Intern

Lancaster Cancer Center

Created an updated human resource manual for the company

Aug 2013May 2015

Sales Associate

Famous Footwear
  • Sales Associate Leading sales associate in rewards sign up program for six in-consecutive months
  • MVP for March of Dimes charity fundraising for two consecutive years                          
  • Customer service: greeting, assisting, and providing excellent verbal communication skills as well as building strong relationships with customers and employees
  • Used organizational skills to help make sure the store was looking its best at all times              
  • Demonstrate team work skills by collaborating floor plans effectively                                                                                                                                            
Feb 2014May 2014

Sales Associate

Bed, Bath, & Beyond
  • Sales Associate Customer service, assisting in sales, register experience, stock and shipment
  • Used communication skills to create great experiences for all guests
  • Provided outstanding customer service while aiding in guest requests
  • Built a good rapport with customers and co-workers by expressing clear and positive messages both about promotions and sales, and overall guest inquiries.


Sep 2011Dec 2015

B.A. in Communication Arts & Sciences

Penn State University
  • Focus in Human Resources


Related Coursework
  • Business and Professional Speaking (CAS 252)
  • Effective Writing: Business Writing (ENGL 202D)
  • Speech Communication (CAS 100)
  • Interpersonal Communication (CAS 203)
  • Advertising (Comm 320)
  • Human Development and Family Studies (HDFS 129)
  • Communication Methods (CAS 204)
  • Communication Theory (CAS 202)
  • Communication Ethics (CAS 426W)
  • Spanish (3 years)

Additional Skills
  • Customer Service
  • Teamwork
  • Time Management
  • Interpersonal Communication
  • Creative Writing
  • Organization Skill
  • Microsoft Word
  • PowerPoint
  • Social Media
  • Hospitality
  • Retail
  • Health Communication
  • Problem Solving

Club & Volunteer Work

  • Society for Human Resource Management (SHRM)
  • Animal Rescue League (Volunteer)
  • Entrepreneurship Club 
  • Alfred I. DuPont Hospital (Volunteer)

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