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Erica Revis

Dedicated Public Health Professional skilled in Customer Service, Analysis & Problem Solving

Work experience

Aug 2013Present

Certified Navigator

Healthcare Access Maryland
  • Promoted to position after being with the organization for one year
  • Provide outreach and education to uninsured or underinsured
  • Distribute information about eligibility requirements for applicable federal premium subsidies and cost-sharing assistance, eligibility for Medicaid and MCHP, and how to enroll in Medicaid, MCHP or Qualified Health Plans
  • Facilitate plan selection based on the needs of the individual seeking to enroll
  • Assessment of tax implications and premium and cost sharing requirements
  • Facilitate application, enrollment, renewal and disenrollment
  • Assist with eligibility determinations and enrollment into Medicaid and MCHP programs which includes application, redeterminations, changes of circumstances and selection of managed care organizations
  • Provide assistance with premium subsidies and cost sharing
  • Provide referrals to appropriate agencies including the Attorney General's Health Education and Advocacy Unit and the Maryland Health Insurance Administration, for applicants and enrollees with grievances, complaints, questions or the need for other social services
  • Provide all information and services in a manner that is culturally and linguistically appropriate
  • Provide ongoing support with respect to issues relating to eligibility, enrollment, renewal and disenrollment in Medicaid, MCHP and QHPs in the Individual Exchange
Aug 2012Aug 2013

Care Coordinator

Healthcare Access Maryland
  • Enroll uninsured clients into Primary Adult Care (PAC) and other public health insurance programs and assist them in choosing an MCO and identifying a primary medical provider
  • Provide intensive case management to clients that are enrolled in treatment. This includes making referrals for housing, job training and other services.
  • Refer clients to relevant programs that assist residents of Baltimore City
  • Active and persistent outreach
Jun 2010Aug 2011

Math Tutor

Center for Academic Success & Achievement
  • Tutored remedial college level Algebra to multiple groups of prospective incoming freshman


Aug 2008Jun 2010

Pharmacy Technician

CVS Pharmacy
  • Provided medication and health care products to patients
  • Prepared prescribed medications
  • Ensured customer satisfaction
  • Inventory Management and regulatory compliance
Sep 2007Jun 2008

Marketing Assistant

Cardon & Goodman, PC
  • Assisted in law firm marketing
  • Conducted internet research and data marketing
  • Reviewed court dockets for potential clients
  • Assisted with office administration


Mar 2006Jun 2006


Central Virginia Food Bank, Richmond, VA
  • Stocked shelves in the warehouse
  • Sorted canned goods
  • Worked with people from diverse backgrounds


Jan 2010May 2012

MASTERS of Public Health

Morgan State University
Sep 2004May 2008

Bachelor of Science in Science

Virginia Commonwealth University

Concentration in General Science


Biological Sciences
Social Epidemiology


Jun 2014Present

Certified in Mental Health First Aid USA

Sep 2013Present

Certified Navigator

Maryland Health Benefit Exchange
Dec 2012Present

Certified in Public Health (CPH)

The National Board of Public Health Examiners (NBPHE)