Front Desk Agent
Participated in the re-branding and re-opening of this new IHG property in Lisbon. Developed communication skills as well as a deeper understanding of problem handling. Focused in delivering a great experience to each and every guest.
Good feed-back from guests and colleagues, accomplished to be the star of the month of august of 2015.
Operating has Night Auditor replacing the Night Manager during weekends.
Independent user of Opera software.