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References

Professional Qualities

  • Efficiently delivers technical subject matter to non-technical personnel.
  • Ability to work as a team member, individually, or as a team leader.
  • Capable of making critical decisions and assuming ownership of results.
  • Ambitious self-starter who completes fast-paced tasks on time.
  • Top performer who excels at analyzing operational network needs.
  • Constantly recognized for strong work ethic and professionalism.
  • Offers substantial experience in designing personalized training.
  • Strives to share knowledge and experience with team members.

Awards

Signal Corps Regimental Association

  • Bronze Order of Mecury Medallion

U.S. Army

  • Five Army Commendation Medals
  • Army Achievement Medal
  • Three Army Good Conduct Medals
  • Three Iraqi Campaign Medals
  • Three NCO Development Ribbons

Accomplishments

  • Elected among five peers to take on the responsibilities of Senior Network Engineer, a position normally held by a higher rank.
  • Advanced through the ranks ahead of peers by demonstrating confidence, competence, and professionalism in every endeavor.
  • Received the distinguished Bronze Order of Mercury Medallion from the SCRA for making significant contributions to the Signal Corps.
  • Consistently received "among the best" on annual evaluations; always commended for exceptional technical skills.
  • Acquired the leadership abilities, knowledge, and experience needed to influence 40 or more people to accomplish any task.
  • Awarded the Army Commendation Medal for creating a redundant IP network using an existing GPS network infrastructure.

Summary

Highly accomplished veteran and network engineering professional with over 11 years of experience in designing, implementing, and supporting voice, data, and video network capabilities as well as load balancing technologies.

Skills

F5 Load Balancers
Palo Alto Firewalls
Cisco ASA Firewalls
Cisco Routers
Cisco Switches
Cisco Unified Call Managers

Certifications

Jan 2015Jan 2017

F5 Certified BIG-IP Administrator (F5-CA)

F5CA00001938

Sep 2013Sep 2016

Cisco Certified Network Associate (CCNA)

CSCO12491333

Education

Sep 2001Jun 2004

High School Diploma

Burnsville Senior High School

Professional Development

Milestone Systems, Inc.

  • Configuring BIG-IP v11 with iRules
  • Troubleshooting BIG-IP Local Traffic Manager v11
  • Configuring BIG-IP Access Policy Manager v11
  • Configuring BIG-IP Global Traffic Manager v11
  • Configuring BIG-IP Local Traffic Manager v11

U.S. Army

  • Senior Leadership Development Course
  • Advanced Leadership Development Course
  • Introductory Leadership Development Course
  • Advanced Skills Course in Network Administration
  • Basics Skills Course

Projects

Network Integration Exercise 14.2

  • Assumed the role of the principle network engineer integrate current network assets into the Army’s test network to help validate future network technology for the Army.
  • Maintained a network comprised of over 300 routers and switches covering more than 3,000sq miles capable of supporting nearly 9,000.

Training Doctrine for Soldiers

  • Appeared in over 40 hours of training videos tailored to help develop the skills of new recruits attending routing and switching courses.
  • Developed briefings and network diagrams for individuals attending the Signal Captain’s Career Course (SCCC) so they can make informed decisions in the field.

Diyala Governorate Network Expansion

  • Maintained the existing network within the Diyala Province of Iraq while expanding the network for eventual turnover of responsibility to the replacement unit.
  • Expansion of the network covered more than 6,800sq miles using commercial line-of-sight and satellite equipment to support over 4,000 people with network connectivity.

Experience

Sep 2014Present

Remote Administration Engineer

Milestone Systems, Inc.
  • Work with customers, internal staff, and L3 vendor partners at varying levels of experience to provide excellent customer service and meet SLAs of managed F5 devices within customer networks.
  • Utilize various troubleshooting tools, facilities, and equipment at Milestone Systems to replicate/solve customer issues, set customer expectations, and accept ownership of customer issues.
  • Develop standard operating procedures and other documents for customers to understand remote administration operations and make informed decisions within their networks.
Aug 2013May 2014

Staff Sergeant/Senior Network Engineer

U.S. Army
  • Led a team of five very specialized, mid-career IT professionals in line-of-sight transmission, satellite transmission, frequency, LAN, WAN, voice and data installation and operation.
  • Principle network engineer that planned the integration of current network assets into the Army's test network to help validate future network technology to be purchased by the Army.
  • Served as the primary network engineer for the team who implemented the first Data Dissemination System (DDS) into the Army's tactical network infrastructure.
Nov 2010Jul 2013

Staff Sergeant/Network Engineer

U.S. Army
  • Trained 12 teams of 6 network administrators of entry-level and mid-career IT experience in network administration fundamentals as well as troubleshooting procedures.
  • Troubleshot tier 3 network problems and outages; collaborated with other Network Engineers on network optimization; implemented network-wide configuration changes.
  • Operated as the lead network engineer for the team who expanded the capabilities of the Enhanced Position Location Reporting System (EPLRS) as a first in the Department of Defense.
Oct 2007Oct 2010

Sergeant/Senior Network Administrator

U.S. Army
  • Mentored and evaluated a team of six network administrators in preparation to deploy to Iraq; executed comprehensive tier 2 troubleshooting procedures.
  • Led a team of nine people in the planning and implementing of redundant network communications services for Operation "The Last Convoy", marking the end of Operation Iraqi Freedom.
  • Maintained the existing commercial network infrastructure in the country of Iraq while expanding the network to handover responsibility to the Iraqi government.
Jun 2004Sep 2007

Specialist/Network Administrator

U.S. Army
Oct 2003Apr 2004

Help Desk/PC Technician

Telex Communications