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Enrique Espinoza

Loss Prevention, Safety & Corporate Security Manager

Summary

Focus in spend time with my great team to get them reach growth, practicing Lean Talent. Exemplary leadership ability with a drive to motivate and assist others while maintaining organizational objectives.

Stregth in solving Frauds Investigations, International Audit Experience and International Loss Prevention Training, as well as Body Language and Lies Detection certified.  At the present time I am studying a Master in Business Innovation with International Experts that provide a useful strategic methodology increasing the business profitability. 

Work History

2015Present

Loss Prevention, Safety and Security Corporate Manager

Lowe´s

Loss Prevention Training Program Coursed at Lowe´s US

Designed Loss Prevention Strategy (2016-2018), Business Model Canvas Tools, including Mision.

Founder of Prevention Committee

Performed shrink impacts, reducing loss 49% improvement (2016) 

Enhance 43% the Physical Inventories performance

Developed Inventory Internal Audit team - supporting PI

Designed e-Loss Prevention Programs focus to enhance the profit

Planning Safety annual programs, including compliance process  

Leading Change Management Process - Prevention Culture

Built and developed monitoring Customer Service Program

Innovating using electronic programs to build an effective LP program

Improving process using Lean tools, Kaizen exercises & Focus groups

Built an effective Corporate Security program

Develop Risk Analysis & Intelligence data program

Top Support Team to Business Resilience & Crisis Management

Risk Management follow-up

Support Operations Strategy Implementing Shopping Experience & Service technology

20142015

Business Process Manager and Data Protection Officer

Lowe´s

Designed and developed the Process Improvement area from ground up

Co-founder, Process Improvement and Best Practices Committee

Designed Process Improvement Strategy (2015-2019)

Built the Data Protection compliance program (INAI)

Implemented Lean Six Sigma Home Delivery Project KPI 93% 

Lean practices & training programs, implementing monitoring boards

Built process framework, designed the best practice business process templates (operations, customer service,  shopping experience, human resources, TI, commercial, supply chain and distribution center, enginering & construction)

Perform and execution of Internal Audit programs (Internal Standar Controls) enhacing performance up to 92% average score with 280 audits executed.

Scope: Finance, Compliance, Merchandising, Shopping Experience, Supply Chain, Maintanance, Real State, TI, Humans Resources,  Store Operations (cash management, deliveries, inventory management, cycle counts, safety & security, commercial sales, e-commerce).

Distribution Center enhacements 

Designed the compliance & ethic standars audit

Implemented iPad tool creating electronical audit templates

Built the autogestion Store Manager audits 

Developed and coach the Process Improvement team

Support store openings in the field

20122014

Area Operations Manager

Lowe´s

Built and Improved store operations policies and procedures (front end and back end process, inventory and cash managements, safety & security, sales floor process, commercial sales)

Designed and executed the audit framework

Coach employees and department managers

Store Openings Trainer and supporting

Designed the Regional store manager walkthru program

Leading and designed the Inventory department in the field store

Implemented the Customer Service program at the stores

Leading Mistery Shopper program

Innovated with electronical tools, maximizing employee productivity

20082012

Internal Auditor

Alfa

Executed Internal Audit Plan

Took part in the internal audit control framework

Executed Business internal audits (finance and treasury, inventory management, warehouse, operations and manufacturing process, quality, supply chain and logistics, purchasing, services, corporate security, human resources).

International business and control audits:

-Nemak Czeck Republic, Argentina, Brazil, Alabama (US) and Mexico

-Dak Americas Mexico, North Carolina (US)

-Petrotemex and Terza in Mexico 

Data analysis and examine fraud investigations with success

Interrogation and Interviewing techniques 

Forensic and I2 tools

Education

2016Present

Loss Prevention Qualified (LPQ)

Loss Prevention Foundation

The LPQualified (LPQ) is a benchmark certification that canvases loss prevention practices, core competencies, foundational tools, business processes, and best practices for today's LP professional

2015Present

MBI, Master in Business Innovation

Centro de Estudios Superiores de Diseño de Monterrey

Is a unique program that unites the perspectives od design thinking, entrepreneurship, leadership, and finance into an integrated curriculum. International experts will mentor students, developing a personal project and learn about new entrepreneurial paradigms and useful methodologies

20122012

BLI 101, The New Body Language Master Certification Class

Body Language Institute (Washington, DC)

Located in Alexandria, VA (9 miles outside of Washington, DC), is an elite certification program

Volunteer Experience

2016

President of the Security Committee of Nuevo Leon Chapter at ANTAD, leading Security Directors and Managers from differents retail business, establishing sinergy and action plans with Federal Police, Security Goverment, Intelligence Security Departments and other Special Forces.

2017

Counselor of the Security Committe of Nuevo Leon Chapter at ANTAD, create and support annual strategy, responsible of consolidate crime incidences data from retail business and coordinate the monthly meetings, and connection with authorities.

Awards & Recognitions

2015

XII Team Excellence Award Mexico. 

Participating in a Lean Six Sigma Project was the fourth prize in competition with the experts in Mexico 

2016

In Lowe´s Mexico I was mention as the employee who recognized more employees practicing ethic values

2015

In Lowe´s Mexico I was recognized as the employee who practice more values in the Corporate Offices

2014

In Lowe´s Mexico I was recognized as the first employee who represent the "Respect Value"