Download PDF

Service Profile

Impeccable Restaurant Service

Dedicated to providing pleasurable dining experience with natural poise and friendly demeanor.

* Passionate about servicing diners in a warm, efficient and courteous manner.

* Incredible memory with the proven ability to quickly learn all aspects of new menues and specialties.

* Reputation for putting guest at ease, handling large crowds and maintaining composure in stressful situations.

* Talented at lifting and carrying large amounts of food safely, securely and gracefully.

* Comprehensive knowledge of alcoholic beverage mixing and serving.

* History of providing clear, polite ad positive communication with diverse guests and co-workers to ensure seamless order placement.

Objective

Motivated food server seeks restaurant position with potential for advancement. Excellent customer relation and team building skills. Natural leader with ability to motivate others and provide superb service.

References

Harry Simons

Work History

Jan 20122015

Server

KOKKARI ESTIATORIO

*Interact with the guests directly and quickly in a manner wich promotes the highest level of guest service.

*Responsible to recieve and deliver of food orders in a fast and friendly manner.

*Demonstrate teamwork by keeping an eye on my fellow server"s tables and help out when possible.

*Responsible for delivering excellent guest service.

*Bussing and resetting tables and ensuring dining area clean and tidy.

*Display knowledge of food menu, wine & liquer menu,ingredients in specialty drinks and liquer laws.

Feb 2011Aug 2012

Server

SPASSO ITALIAN CUISINE

*Explain neatly how different menu items are made, describing the cooking methods and ingredients.

*Tell customers of daily special items.

*Confirm with customers to make sure that they are enjoying food and take action to correct any troubles.

*Verify patrons' identification to make sure that they meet min age needs for use of alcoholic beverages.

*Huge knowledge of alcoholic beverage mixing and serving.

*Amazing ability to walk and stand for long times without getting tired.

*Superb interpersonal skills and exceptional ability to relate with and make happy all types of customers.

*Detail knowledge of fine wines,  cheese and liqueurs.

Jan 2009Feb 2011

Server

TRAPEZE EUROPEAN CUISINE

Describe menu items / daily specials in detail and provide recommendations when requested; accurately relay the vrious ingredients cooking methods employed. Handle cash ,bus tables and input orders. Inspect the ID of patrons to ensure minimum age requirements for consumption of alcoholic beverages are always met.

Aug 2007Dec 2008

Server

SPIEDO ITALIAN RESTAURANT

Provided superior guest service, friendliness and restaurant cleanleness using the restaurant's proven systems and routines.Developed repeat business by establishing close and lasting relationships with guests.

Jun 2001Jul 2007

Server, Captain's waiter, Supervisor

ROYAL CARIBBEAN INTERNATIONAL CRUISE LINE

* Ensured compliance with regulations regarding service and accommodations.

* Generated top sales in wine from the restaurants by providing education a good-pairing suggestions.

* Elevated guest satisfaction by investigating and resolving complaints.

* Successfully completed long shifts over 16 hours without appearing tired.

* Traveled over 35 different countries and learned different food cultures.

* Earned several “Employee of the Month” awards.

Apr 1997Jan 1999

Server

THE HARD ROCK CAFE

Portfolio

Portfolio

Education

Feb 2008Sep 2010

Graduated

Penn Foster Career School

*The Hospitality Industry

*Marketing and Sales

*Managing People

*The Front Office

*House Keeping

*Engineering and Maintenance

*Hospitality Accounting

*Legal Aspects and Insurance

*Cost Controls

*Restaurant & Banquet Service

*Menu Planning

*Food Preperation

*Purchasing and Storage

*Food Service Sanitation

*Alcoholic Beverage

Certifications

Feb 2013Present

Introductory Sommelier Course & Exam

COURT OF MASTER SOMMELIER
Mar 2013Mar 2015

ServSafe

KOKKARI ESTIATORIO