Work History

Work History
Mar 2002 - Present

Data Analyst & Data Administrator

D.A. Crowley & Associates
Jul 1987 - Sep 2001

Quality Assurance Technician

Analyzed printed circuit boards to military and commercial specification.  Processed and compiled comprehensive scrap analysis data for the entire board shop for process improvement.  Data was often used as a resource for process improvement across many departments.  Worked directly for upper management for reporting and data analysis.

Education

Education
Jan 1987 - Dec 1989

Associates

Hesser College

Skills

Skills

Access, Level 1, 2, 3

New Horizons Computer Learning Centers, Nashua, NH

Database Theory

New Horizons Computer Learning Centers, Nashua, N

Excel, Level 1, 2, 3

Excel, Level 1, 2, 3

Crystals, Level 1, 2

New Horizons Computer Training Centers, Nashua, NH

PowerPoint, Level 1, 2

New Horizons Computer Training Centers, Nashua, NH

Project and task motivated

My work experience in both hi-tech industry and in a small sales based environment requires the need for project and task minded approaches in order to accomplish goals, stay focused and meet deadlines.

Process improvement oriented

My work experience has exposed me and given me the ability to develop a problem solving mindset through teamwork and process improvement teams.  Over many years I have had the opportunity to work through a 7 step and 9 step process to work through a problem, find the root cause and implement a plan of action to solve it.

Analytical thinker, ability to think outside the box

Have had years of experience to develop the ability to think analytically working various projects and thinking outside the box to accomplish desired goals.

Data entry accuracy and speed

I have worked for more than 15 years in the area of data entry and analysis give me great opportunity to develop speed and accuracy.

Interpersonal communication

I have a great deal of experience with interpersonal communication skills both within the company environment and dealing externally in the customer support arena.

Interest

I enjoy time with my two children, have enjoyed over many years writing both fiction and poetry, I enjoy working with computers and have had the opportunity in my current job to do low level IT work rebuilding desktop and laptop systems, I enjoy new technology, gadgets, and software, reading, and walking.