Portfolio

Work History

Work History
Aug 2011 - Present

Assistant Manager

Cafe Monte Carlo

Assisted with p&l responsibilities such as inventory, labor control, and cash reconciliation.Managed and dealt with employee- customer interactions.Enforced the importance of food quality and a great customer experience.Ensured that each and every customer was served in the highest customer service.Participated in setting up of targets and delivering the ways and means of achieving the targets.Coordinated with all the departments for the smooth functioning of the cafes.

Jan 2011 - Jul 2011

Front Desk ssociate

Super 8

Keeping records of occupied rooms and guest's accounts, making and confirming reservations, and presenting statements and collecting payments from departing guests.

Greeting guests, registering , and assign rooms to guests of hotels.Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.Contact housekeeping or maintenance staff when guests report problems.Make and confirm reservations.

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Feb 2008 - Sep 2010

Manager

Clarysville motel

.Manage budgets as well as financial plans. Maintain statistical-financial records.Recruit and monitor relevant staff for their specific operations, scheduling and greeting customers.Deal with customer queries and complaints.

Address customer problems as well as troubleshoot.Supervise the supplies and furnishings.Deal with the contractors and suppliers.Completed important aspects of general administration, In liaison with Management, completed the induction of all the newly appointed household staff.

Education

Education

Aligarh Model High School

Skills

Skills

ASC

   Problem solving, and maintaining healthy friendly working environment  This includes customer’s needs, and meeting quality standards for services.  Very Adaptable and Flexible.   Extensive knowledge of  Hotel Management.   Leadership and Supervising skills.   Computer Skills: MS Word, Excel, and Power Point.   Pursuing a degree in cosmetology .   

Management

  I can Speak English,Urdu,Punjabi,Hindi,

Objective

I'm seeking good opportunities where I can maximize my Management and costumer service experience. I possess the ability to maintain daily operational concerns with efficiency and maintaining the healthy friendly professional environment.

Interest

I enjoy interacting with people, Computer and Internet activities and problem solving, reading books, exploring books in library ,inspirational functions and conferences, writing, poetry, speaking different language,Making Friends.