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Emmanuel Randon

Tech Entrepreneur & Consultant

Work experience

Jul 2014Nov 2014

Senior Analytics Consultant

Monetize Solutions
  • Analytics Expert: Help various clients by auditing their analytics framework, providing recommendations and following through the implementation of prescribed improvements.
  • Most recent client: Westfield Labs(San Francisco, CA)
    • Led a team of engineers to re-instrument an underperforming analytics implementation.
    • Helped setup tracking for website, mobile applications and digital kiosks.
Jun 2013Nov 2014

Co-Founder

Bowerbird
  • Inventory Management SaaS: A collectible inventory management SaaS for private collectors, museums and corporations, modernizing the 20+ year old widely adopted solutions.
  • Handles all aspects of the users collectibles: inventory, location tracking, media & documentation storage, valuation, insurance, etc. Currently used by over 150 customers(from small personal collections to large nationwide institutions/corporations).
  • Roles: CTO, Product & UX, Lead Trainer, Sales Solutions Architect and Customer Happiness Rep
  • Technology: Fully designed and implemented the current platform(AWS, LAMP stack, multi-tier architecture, Twilio, Intercom, Stripe, Zencoder, GA, etc.).
  • Customer Satisfaction: Maintain a 100% customer satisfaction score by leveraging tools(ticketing, chat support, feedback, etc.) and a customer advocacy program.
Nov 2010Nov 2014

Program Management Consultant

Yurbees Ltd
  • Product/Project Management: Facilitate brainstorming sessions, align teams' product vision, create prototypes with an optimized user experience, write detailed requirements, lead the implementation through completion.
  • Management & Process Consulting: Improve the performance of Technology departments by analyzing their existing organizational challenges, developing plans for improvement(people, process and technology) and project managing the implementation.
  • PMO Setup: Setup of Project Management Offices by assisting with the recruiting of PMs, training on various concepts and methodologies(SCRUM-agile methodology, PMP, etc.) and implementing the tools and processes to support the selected methodology.
Jan 2008Oct 2010

Program Manager - ECommerce Global Initiatives

Redcats USA
  • Management: Direct management of Project Managers, Product Coordinators and User Experience Architects(hiring, objectives, bi-annual performance reviews, layoffs, etc.). Dotted line supervision of an engineering team.
  • P&L: Project Sponsor for all Global Initiatives(implementation projects across all 20 retail websites managed by the Online Technology Department). Fully responsible for an annual budget of $3.5M in.
  • Vendor Management: In charge of all 3 party vendor engagements(e.g. search, analytics, imaging, reviews, etc.). RFP/RFI selection process(technical and business), comparative analysis and contract negotiation, vendor ongoing relationships, integration consulting, support and training.
  • Product Management & User Experience: Helped business units define and formalize requirements for the online technology department. Set usability best practices standards for all sites.
  • R&D: Introduced new initiatives based on market trends, built proof of concepts, and identified potential for commonality between all 20 sites managed on the ecommerce platform.
  • C-level relationship: Communicated high-level status information to C-level executives through monthly presentations. Often asked to share an opinion on strategic priorities.
  • Projects: Led the migration of the entire ecommerce platform to a Service Oriented Architecture (SOA) including all aspects of Governance Implemented the platform's CMS content management), search and navigation, web 2.0 features, social navigation, personalization & segmentation, SEO best practices, A/B testing & multivariate testing toolsets Emphasized the importance of mobile and launched the company's first iPhone & iPad web and native applications.
  • Performance: Identified as a high-potential employee/manager.
Jul 2005Dec 2007

Senior Ecommerce Project Manager

Redcats USA
  • SDLC: Spearheaded and executed full project lifecycle(business case, specs, design, dev, QA, UAT, launch, post-launch), applying and continuously enhancing project methodologies.
  • Operations: Coordinated cross-functional teams during production launches and peak traffic operations(e.g. sales events, cyber-Monday, etc.).
  • Coordination: Liaised between several business units, vendors, and engineering teams(leveraging a strong technical background), both internationally and domestically.
  • Business Analysis: Developed project documentation, information architecture, use cases and flow diagrams(UML).
  • Problem Solving: Often acted as an internal consultant to help teams solve complex situations.
  • Projects: Laredoute. fr (France's #1 retail website at that time) evolutions
Jul 2003Jul 2005

Business Analyst & Project Manager

3IE
  • Business Analysis: Acted as a liaison between businesses and IT teams to translate high-level business requirements into technical specifications.
  • Project Management: Managed teams of developers and testers, aligning their activity to time and quality requirements.
  • Auditing: Performed an audit of the company's internal processes and proposed enhancements that increased team productivity by over 25%.
  • Various Industries: Successfully adapted to various domains of expertise by gathering business needs from clients in finance, aeronautics, marketing, retail and healthcare.

Education

Sep 1999Jul 2004

MSc in Computer Science

EPITA

Skills

FACILITATION
ORGANIZATIONAL
critical
PRODUCT MANAGEMENT
SALES EXPERIENCE
entrepreneur