PERSONAL SUMMARY

Admirable experienced worker at Front Desk with exceptional knowledge of customer service and money handling practices and procedures. 
Ability to give and take information over the phone and in person
Computer proficiency with the ability to utilize MS Word, Excel and Power Point
Excellent interpersonal, administrative, telephone and communications skills
Ability to interpret schedules, safety rules, policy and procedure manuals
Amazing ability to prioritize tasks effectively
Ability to show a professional and polite manner

              EXTRA CURRICULUM ACTIVITIES:
A member- NYSC road safety club, Abuja (July 1996 - July 1997)
A junior chamber international (J.C) 

         PUBLICATION AND PROJECTS:
Internal control system in a tertiary health institution using federal medical center, Owo as a case study (HND project)
Monetary policy in the Nigerian Economy - How effective (ND term paper)
Auditing as a catalyst to company's stability (work in progress)

CAREER OBJECTIVE

To pursue a career in an establishment with opportunities for the growth and increased responsibilities and challenges.

personal data

DATE OF BIRTH:                                                                               7th July, 1972
STATE OF ORIGIN:                                                                           Ondo state
SEX:                                                                                                    Male
MARITAL STATUS:                                                                          Married
NATIONALITY:                                                                                  Nigerian
LOCAL GOVT. AREA:                                                                       Owo
EMAIL:                                                                                                sambadewa@yahoo.com

Work History

Work History
Jul 2007 - Present

c/o reception desk, front office department,

Transcorp Hilton Hotel,1 Aguiyi- Ironsi Street, Maitama district, Abuja:
                                             JOB DESCRIPTION
To provide customer service to all participants in activities and programs.

Check-in members and guests into the hotel.
Responded to inquiries related to programs, services and special events. and also Provided reception desk and program support to organization.
Assisted in providing quotes for room rates and performed up-selling to guests whenever possible.
Verified charges and credits of guest folio.
Ensured all cash was accounted and balanced during work shift.
Resolved guest complaints within scope of authority and referred the matter to management if required.
Jun 2004 - Jun 2007

Front Office

Le Meridien Abuja
front office shift leader and front office department trainer
Apr 1998 - Nov 2002

Front Office

Nicon Hilton Hotel,Abuja
reservationist, receptionist, front office cashier
Jul 1996 - Jun 1997

Auditor (NYSC YEAR)

Central Bank Of Nigeria, Abuja
worked in internal audit department of the apex bank. duties involved special assignments, schedule and routine audit, branch and currency centre audits.

Education

Education
1993 - 1995

HND ACCOUNTANCY UPPER CREDIT

ONDO STATE POLY, OWO ONDO STATE
1990 - 1992

N.D ACCOUNTANCY -UPPER CREDIT

ONDO STATE POLY, OWO, ONDO STATE
1984 - 1989

WAEC/GCE/ O LEVEL

IMADE COLLEGE, OWO ONDO STATE

Certifications

Certifications
1993 - 1995

HND ACCOUNTANCY (UPPER CREDIT)

ONDO STATE POLYTECHNIC
1984 - 1989

WAEC/ GCE/ O LEVEL

WEST AFRICAN EXAMINATION COUNCIL

PERSONAL VALUE

Honesty/Integrity/Morality:
  • Seasoned professional whose honesty and integrity provide for effective leadership and optimal business relationships.
Dependability/Reliability/Responsibility:
  • Dependable, responsible contributor committed to excellence and success.
Loyalty:
  • Loyal and dedicated manager with an excellent work record.
Positive Attitude/Motivation/Energy/Passion:
  • Energetic performer consistently cited for unbridled passion for work, sunny disposition, and upbeat, positive attitude.
Professionalism:
  • Confident, hard-working employee who is committed to achieving excellence.
Self-Confidence:
  • Confident, hard-working employee who is committed to achieving excellence.
Self-Motivated/Ability to Work With Little or No Supervision:
  • Highly motivated self-starter who takes initiative with minimal supervision.
Willingness to Learn:
  • Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.