I've worked in internal communication for 15 years, and benefitted from the commercial awareness developed by broad business exposure before that. I've built a real depth of expertise in tackling the big communication challenges: mergers and acquisitions; rebranding; culture change; relocation; vision and values programmes; pensions changes; regulatory fines; PR disasters; business continuity events; and organisational restructures. I positively relish demanding projects shot through with uncertainty, complexity and ambiguity. Of course, I've also led large and small communication teams on a day to day basis, managed core channels, set up communications air traffic control, replaced intranets, delivered major events and so on - everything you'd expect.
I'm a strategic thinker but I don't sit in an ivory tower; so you'll come across me running a focus group, proofing a magazine, building a leader's confidence, or serving coffee to an event attendee just as often as you'll find me writing a strategy. And you'll find I'm not a purist - 'does it work, does it move people?' is my question, not 'is the grammar and punctuation perfect?'
I like people; I welcome and invite their ideas, their input and their feedback. I'm easy to work with. I have an opinion and insights and I'll share them, but I don't sulk or create dramas if we choose to go a different way. I'm versatile - equally happy coaching and mentoring as a team leader, working collaboratively as part of the team or rolling up my sleeves and getting on with the planning and delivery myself. You'll find me dedicated, dynamic and determined. You'll be able to trust me and rely on me; I'll always deliver what I've promised.