• Byron Bay, Australia

Emma Rushton

Summary

An experienced shop assistant who is trustworthy, reliable and flexible that has the ability to multi-task, handle pressure, work as part of a team and most importantly motivate customers to make a purchase. I am very customer focused and have the required communication skills needed to make every customer feel special. Having the experience of working in the retail industry l have developed problem solving and sales skills, confidence to sell products and will work independently if needed. I am looking for a suitable sales assistant opportunity with a company who truly value their staff, challenge me professionally and also allow me to develop my knowledge and potential further.

Areas of Expertise:

  • Able to help customers find what they want
  • Experience of working in a commission based sales environment
  • Maintaining a high standard of displays and visual merchandising to ensure the store is well presented
  • Able to use modern computer equipment and retailing software
  • Stockroom procedures
  • Attention to detail
  • Able to describe a products features and benefits to a customer
  • Styling

Work History

Work History

Sales Assistant (Casual Employee)

Feb 2015 - Dec 2015
Repertoire

Duties: Operating the till and accurately handling cash, cheques and credit/debit card payments, informing customers of all the latest products, approaching customers and politely asking questions to understand their needs, keeping the shop and displays clean and tidy at all times, receiving deliveries unpacking and re-stocking stock, maximising sales through effective merchandising, styling customers to the clothing so they know how to wear it and explaining the features and benefits.

Sales Assistant (Full Time Employee)

May 2015 - Nov 2015
Hurricane Jeans, Wellington

Duties: Attentive customer service, attending brand nights for learning  purposes, stock take, keeping the store presentable, occasionally being responsible for the stores security including being its key holder , keeping the store clean and presentable for trading and ensuring the shop floor is correctly replenished at all times.

Floor Staff (Christmas Contract) 

Dec 2014 - Mar 2015
St. John's Bar & Restaurant 

Duties: Explaining the menu and specials to customers, recommending food or beverages, clearing and resetting tables as well as ensuring service areas are clean and tidy, resolving customer complaints in a sensitive and polite manner and helping with all areas of security and stock management

Lifestyles Sales Assistant (Full Time Employee) 

Jun 2014 - Nov 2014
Bunnings Warehouse 

Duties: Creating a safe shop floor environment for shoppers and staff, providing knowledge and the best information for customers buying products, re-stocking shelves and looking after plants, and recommending additional products to customers 




Sales Assistant (Christmas Casual)

Nov 2013 - Feb 2014
Sportsgirl

Duties: Ensuring the correct display, cleanliness and tidiness of merchandise and promotions, offering face to face advice to customers on the stores products, processing returns and refunds as required by company procedures and visual merchandising.

Sales Assistant (Part Time Employee)

Mar 2013 - Jan 2014
Prouds The Jewellers

Duties: Booking jewellery valuations, cleaning and repairing watches and jewellery, maximising store revenue by suggesting add-on products, making sure the jewellery is well placed and tidy for customers to browse through the cabinets, promoting specific lines under the guidance of management, unpacking and checking all new stock deliveries and stock take.

Crew Member (Casual Employee)

Mar 2012 - Jan 2013
Hungry Jacks

Duties: Actively greeting customers and maintaining a level of conversation during their store visit, placing orders for customers, dispute resolution, cash/EFPTOS handling, stock control and ordering, making recommendations and maintaining standards of hygiene for food handling and presentation.

Education and Skills

Education

HSC (Higher School Certificate)

Feb 2007 - Nov 2012
Trinity Catholic College Lismore

RSA Certificate 

Dec 2012 - Present
Academy Hospitality Australia 

Availability 

I am available to work weekdays and weekends. Available for immediate start. 

References 

Wendy Bucknall
Position: Manger at Prouds Jewellers 
Phone: 02 66216931

Shane Patience
Position: Manager at Hurricane Jeans
Phone: 0011 6444737825
Email: srpatience@gmail.com 

*New Zealand employee. I have provided the dialing sequence for calling New Zealand cell phone numbers.

Tirena Main
Position: Shift Manager at Hurricane Jeans 
Phone: 0011 6442982266

*New Zealand employee. I have provided the dialing sequence for calling New Zealand cell phone numbers.



Lee Kleiman
Position: Owner/Head Designer of Repertoire
Phone: 0011 64275294441

*New Zealand employee. I have provided the dialing sequence for calling New Zealand cell phone numbers.


Jared Brenan
Position: Bar Manager at St.Johns Bar & Restaurant 
Phone: 0011 64221600479

*New Zealand employee. I have provided the dialing sequence for calling New Zealand cell phone numbers.


Please, if there are any problems in regards to the numbers feel free to call or email me.