Emma Copping

Customer service advisor

Work History

Work History

Jan 2014 - Present

Duty Manager

William Hill
As a Duty Manager, I lead from the front, working hard, sharing knowledge with customers and keeping the shop clean, tidy and inviting. I work well in a team and on my own, and be happy taking on additional responsibilities such as opening and closing the shop. I am involved in coaching, developing and managing a team of Customer Service Assistants- making sure each individual meets their full potential and driving the business forward.

Education

Education

2008 - 2011

BTEC

2010 - 2011

BTEC

South Thames Merton college
2009 - 2010

Macclesfield College
2008 - 2009

East Berkshire College
2007 - 2008

East Berkshire College