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Work History

20152017

Server/Trainer

Chuy's Tex Mex

Hands on customer service, communicated effectively with customers, and tended to any needs they had. I trained new employees and ensured they were knowledgeable in company policy as well as menu items, ensured they were comfortable speaking with customers and carrying out routine restaurant tasks. 

  • Direct customer service experience
  • Gained experience in directing and training other employees
  • Improved upselling strategies, communication skills, and ability to balance several tasks at once

20152015

Cashier/Server

Panda Express

Responsible for guest satisfaction, keeping service line clean and full of fresh food, and keeping the store clean and well stocked. I operated a POS/Cash register in both traditional and drive thru settings.

  • Improved upselling strategies
  • Learned how to multi-task and handle multiple orders at once
20112012

Server/hostess

Landmark Restaurant

Responsible for taking care of customers' needs. I studied the menu, operated the cashregister/POS, handled money, and performed closing duties such as cleaning, taking inventory, and preparing for the next business day. Accomplishments

  • Gained extensive customer service experience
  • Learned how to operate a cash register/POS
20142014

Busser

Olive Garden

Responsible for keeping the restaurant clean and presentable. I also handled customers' needs and kept the supplies stocked for servers.

  • Practiced effective communication
  • Learned to work in a fast-paced environment
  • Made recommendations to guests to push sales 
20132013

Sales Associate

Wal-Mart

Responsible for keeping the floor looking clean and well stocked. Some of my duties included; conditioning and stocking produce, checking expiration dates and freshness, speaking with customers and helping them locate items, making sales pitches to customers, operating a cash register, and keeping an accurate inventory count

  • Proficiency with inventory and counts
  •  Learned to be flexible and adaptive to work environment
  • Consistently received praise from customers and management team

Education

2012Present

Kennesaw State University

Communication