Emily Turley

I maintain my knowledge of current promotions, policies regarding payment and exchanges, and security practices. I place special orders and called other stores to find desired items. Providing excelling customer service by choosing items that reflected personal style and shape. Replenished floor stock and processed shipments to ensure product availability for customers.

I worked as part of a small team were we served over 200 per day. I delivered exceptional service by greeting and serving customers in a timely, friendly manner. I excelled in working under pressure, and still provided a friendly and fast service. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.

I was based in New York City where I spent 3 months looking after children aged between 5 and 15. We worked together as a team to  organise activities that developed children's physical, emotional and social growth. Redirected children to encourage safe, positive behaviours. Openly exchanged ideas and materials with co-workers. Established and maintained a safe play environment for the children.

Working as part of a small team or independently we were constantly under pressure due to how fast paced it was. Flexibility was key, as there are many different stations you have to be able to use. Providing excellent customer service, whilst still providing a fast service was vital. Responsible for your own till including counting the till at the start and end of shift.

I could be working behind the bar or food prep, as I was working late hours, flexibility was necessary. I was trusted to use the till, including counting the floats at the end of the night. It was a busy bar, and was very fast paced, working as a team to relieve the pressure.