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Summary

Highly motivated and driven manager with a strong foundation in sales, relationship management, social sciences, and a proven record for success.

Work History

January 2018 Present

IHX 1A Manager

AT&T

Meets or exceeds monthly sales goals with an attainment of above 100%  for the year 2018.

Maintained a high customer retention rate for the year 2018 through relationship management and exceptional customer service. 

Responsible for training new employees in sales, prospecting, time management, and inventory management.

Implemented sales techniques on market wide call of over 500 employees frequently.

Responsible for prospecting and closing over 24 new business lines and FirstNet leads a month.

April 2016January 2018

Sales Consultant

AT&T

Met or exceeded monthly sales goals with an attainment above 100% for the years 2016 and 2017.

Obtained title of Business Expert for closing new business lines in both 2016 and 2017. 

Received recognition for ranking a top sales rep under Area Retail Sales Manager in 3rd quarter of 2017.

Received recognition for raking a top sales rep under ARSM in the year of 2016.

Received recognition for ranking a top sales rep for DirecTV sales submitted under ARSM in the year of 2016.

Aug 2015April 2016

National Account Executive

Event Logistics Solutions

Highly specialized freight forwarder focused on trade show and event logistics.

Required to maintain extensive knowledge on transportation regulations and laws.

Oversaw and managed customer shipments from the moment of pickup to delivery in a very sensitive industry.

Used CRM software to manage and track shipments and customer orders.

Required to create and manage marketing campaigns to target and acquire customers on a national scale.

Analyzed and presented sales attainments and marketing statistics on a weekly basis.

Jul 2014Aug 2015

Account Executive

Total Quality Logistics

Built and maintained a book of business that included business to business relationships within Canada and the US.

Negotiated profitable rates with agents.

Maintained a strong understanding of market conditions with daily research by analyzing DAT load boards.

Maintained and kept compliance with industry standards and regulations.

Handled freight claims up to $1 million.

Handled the AR for customers including invoicing and collection of payment.

Consistently met or exceeded sales expectations of more than $4,000 net revenue per week.

Maintained a minimum of 100 outbound cold calls to businesses daily.

Certifications

Jan 2014Present

Member of the Human Factors and Ergonomics Society

Human Factors and Ergonomics Society

Nonprofit organization devoted to promote the discovery and exchange of knowledge concerning the characteristics of human beings that are applicable to the design of systems and devices of all kinds.

Expert at finding ways to maximize efficiency in an office space.

Education

Aug 2010Present

B.A. Psychology

University of Kentucky

Incomplete (117/120 credit hours completed)

Social Psychology Lab Research Assistant 2012-2014 

Undergraduate Studies Student Ambassador 2011-2014

Haggin Hall Residence President 2010-2011

Skills

-Sales

-Prospecting

-Relationship Management

-Information Technology

-Research and Statistics